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BigRoo
joined feb 2024
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Old Pothead. Writes stuff. Sometimes.
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45 topics on BigRoo
BigRoo
by  BigRoo
Happy E420ster Folks
BigRoo
by  BigRoo
420 Promos Are Live On LB But What is 420 All About?
BigRoo
by  BigRoo
La Mousse Vs L.A. Mousse. International Hash Challenge
BigRoo
by  BigRoo
Who's on top? Why do some products cling to the top spot on the wall?
BigRoo
by  BigRoo
THC Cannabis Chocolate Easter Eggs?
BigRoo
by  BigRoo
The Wizard of Oz Scooby Do'd Me
+12
BigRoo
by  BigRoo
How Do You Write Reviews?
- Powerful Tool -

The review system on LB is one of the powerful tools LB gives us consumers. A bad product or vendor has a short life on LB because of the reviews and ratings system as well as being able to create topics like this. Its one of the ways in which vendors are held accountable for their products and services.

- Share Your Experience -

We have the power to share our product knowledge and experience of vendors to help steer other LB purchases. I've seen bad products removed pretty fast off the back of the community response. Equally I've seen people rush to buy vendor products driven by positive content here.

- No Guidelines -

However, there's not a set way to do reviews so we all make it up as we go along. This leaves a mixed quality and lots of discussions around what is correct.

I review the overall deal - product, value, stealth & service. I'm likely to give a ten assuming everything went well and the weed matches the photo and description as well as being good value for the price paid. I start dropping points off for poor quality, delays, mistakes etc.

How do you do yours?

- We Have a Voice -

Looking at new vendors as a way of estimating review rates, it looks like a fairly small number of people write reviews - maybe 25%. I'd be interested if anyone has any accurate numbers around this in case I've got it completely wrong. It's a shame though as in many aspects of life we don't have a voice. We do here.

- Mixed Quality -

While many reviews here are great and contribute to the lb community, there's some reviews which are not nearly as useful.

This is a discussion so please chime in if you believe I'm wrong about any of these or have something to add. I have rewritten the below reviews as examples of the bad review genre so as not to directly quote anyone's actual review. It's not a witch hunt. This isn't aimed at anyone personally but is a discussion about writing reviews that will benefit everyone.

- Review Examples That Could Improve -

Top of the list of course is:
"I haven't tried it yet. 10/10."

- Unless you're Nostradamus maybe wait til you do try it. It could be an 8 or lower by then. I've had weed that looked and smelled just right from my favourite vendors but was so-so to smoke. I've also had iffy batches of stuff I'd ordered previously. Proof is in the pudding. Also writing a review closes the dispute window so if the product has a problem you'll have to jump through more hoops to open a dispute after reviewing it.

Next are this type:
"Amazing. So stoned. Huge glistening purple buds. Overweight. Pure white smoke. Perfect oil ring. Probably the best weed I've ever had. And they sent me a freebie too. 6/10."

- I get it. You're difficult to please. High standards are good and you want to leave some ranking margin at the top for better stuff. Or maybe there was another issue like stealth or delivery time that you marked down from a ten. It'd be good to the reasoning for marking down here.

The one and done:
"1/10"

- If it's a 1 out of 10 we need to know why, especially on a product page of 10s. What went wrong for you - give us the heads up. Tell us your story.

That's also because of these:
"Terps and stone amazing. Incredible stuff. I'm ordering this again. 1/10"

- Clearly a mistake and likely a mix up on delivery time and rating or fat fingering the zero on a ten. I wonder how many one and done reviews had meant to leave it as a positive.

Expecting miracles:
"Ordered on Christmas eve next day delivery but it took 3 days to arrive. Weed was good though. 2/10"

- Set your expectations to realistic. The only person who delivers that fast at Christmas is Santa. And then only if you've been good. Have you? I fully understand the disappointment. Rolling papers at the ready and the postman walks straight past to your neighbours. We've all been there. At time of writing this, I am there now. But before you leave a low score do question, was this the vendors fault, or royal mail.

New vendor first reviews:
"Great. 7/10"

- You're the bold adventurer to roll the dice and place an order with a new vendor and we need to know more about how they operate. Stealth, delivery, product, communication. How did they do? Should we all drop everything and order here immediately? Spending a few mins here helps out the buyers and the vendor. Often new vendors have some great bargains but do we want to risk it - you know the answers.

On a multi product listing:
"It was amazing. 10/10"

- Which of the options did you buy? Often naming the product is unnecessary but on multi product or multi variant listings it's a useful habit that helps us know which are the good options and which to avoid - rather than blanketing multiple differing products with the same rating. Your 10/10 may have sold out days ago.

- My Ideal Review -

"[Product name] was a great example of the strain with strong [flavour] taste and strength. Big nugs. Perfectly cured. Thoughtful stealth and fast delivery. Vendor is awesome, I order here all the time. 10/10"

- Here we're ticking off the key points that make us trust the product listing and the vendor. Equally, if any of these points fall short then flag it up to the LB community. There's a thousand products here so give us a steer. If you read reviews to inform your own choices then please equally contribute by reviewing the products you buy. Your opinion counts.

- Negative Reviews -

Of course not all reviews are positive and where the value, weed, vendor, service or stealth is not up to scratch, that's the point where constructively explaining that to your fellow buyers in the reviews helps the whole community.

Negative reviews can have a powerful impact and help us make good choices about where to spend our coins. Give the vendors a chance to achieve their ten but if they're not up to the job in hand or you've had a terrible experience then sharing it helps us all.

- We Are Lucky -

Basically we're a bunch of lucky folk buying great quality cannabis products at decent prices with our payments protected by escrow.

Spending a few mins and doing our bit on the reviews helps the community thrive and the good products fly - as does creating or interacting with topics and recommendations. Equally steering us around poor service helps us avoid the problems you have had. It's these things that make LB more than just a marketplace but make it our community.

- Thanks -

As always thanks for reading my topic. I hope it was informative and if not I hope it was entertaining in some way. Please upvote this topic if you like reading this stuff as it really helps to share it and get involved in the comments to let us know how you do your reviews.
+6
Comfortablenumb
10/10 great read, will definitely read future topics👌

Good points well made as always mate I think you need to add a tip jar to your account🤑

For my reviews I will usually have a quick test when I get it and put a number score 10/10 if all is as advertised, and then I go back to add comments if I think it is worth mentioning.

If I am marking down for anything I will always put a comment but luckily I have very few bad experiences on here.

If there is an issue with the order but it is a genuine mistake and is dealt with in a decent manner I won't necessarily mark down but I will mention how it was handled in the review💚
+4
BigRoo
That made me laugh mate. Nice work. Glad I got a ten! Maybe I should set a tip jar up. You're not the first person to ask me.

Completely agree with what you're saying about review stance. I've had a mistake rectified and still gave a 10 due to the way it was handled. I noted it in the review too. I think it's important to be fair. Some vendor services do slide over time though so it is worth flagging. A buyer who can see a row of problems in the reviews may choose to shop elsewhere.
+2
BigRoo
I added a tip jar. If nothing else it's interesting to see the seller interface. I can't imagine anyone will use it to be honest but we'll see.
+2
Comfortablenumb
I am sure a few biggas will wanna pass you a joint mate you put the work in and keep the conversation going.
+2
BigRoo
Thanks man. Will see what happens with it.
+3
fateharder
just to say i'm really keen to participate in this discussion (but i wont be around too much until the weekend).

much about the reviews system that i've been mulling over too...

personally i think it's busted and needs work (like how many buyers actually know that vendors don't get to see the usernames of their reviewers? almost nobody leaves negative reviews, which is a blight tbh, there are plenty of dodgy products which are nevertheless rated 10/10 with not a bad word said in reviews, and that harms customer confidence, or at least it does mine)

and although i fully subscribe to the idea that providing some kind of a rough format for people to follow, in order to best help them provide everyone with an illuminating review, i also wonder how many even have the time for that shit.

i feel like there's a few of us though that might aspire to provide helpful, comprehensive reviews, and so maybe we coalesce loosely - like a so-called coalition of the willing, to coin a fucking phrase lads.

i'd be interested either way to keep exploring the art of cannabis reviewing, because i think the zeitgeist too is kinda busted. one such reason being that there's rarely any affordance for the context surrounding the given experience of a product, which i feel should be given primacy, like a framing device for any review. e.g. i was exhausted at work but this buzzy little bud got me through the final hours, or i was so high after a night out i thought i'd never sleep but this hash sent me to fairyland, or i use this every day as it keeps my mood up, but prefer something more potent for evenings and weekends, etc. that way i know immediately which reviews are relevant to me.

anyway, it's very cool you made this thread. i've also been thinking about doing the same, because the review system as is just isn't producing the kind of value it should for it's users. it could be a goldmine.
+2
Catsbananas
To highlight your "context" comment, I have recently seen this review from GASSED's Edibles:

"1/10
Sorry but zero effect from this I tried 3 days in row today on empty stomach and nothing and me tolerance is low"

Now, Edibles are very contentious on LB but this sort of review doesn't help. These Edibles have a 9.9 rating from 2,270 reviews - so surely these DO contain THC? (I have personally sampled and, yes, they do.)

Has this reviewer had success with edibles in the past?
What is "low" tolerance for this person? And are we talking smoking or edible tolerance?
What time of day did they take them?
How high were they before taking the edible?
How much had they indulged in for the past few days?

If edibles usually work for them, was it a dodgy batch maybe? Have they been in touch with the vendor?

Maybe a fuller stomach, or at least having a fatty snack, would help kickstart the edible. I don't think gummies have any fat in them - not sure?

I know it is disappointing when a product doesn't work but after exploring all the avenues with the vendor if I was still to leave a bad review, I would make sure to give more details. Especially a 1/10 on a product that is rated highly.

You could say just ignore it but I am intrigued to know why such a low score, there may be a genuine gripe.

Even if there was an overhaul of the review system with lots of criteria to score, we still need written comprehensive information to explain those scores.
+1
BigRoo
Hard to know what happened there. Perhaps it's one of the review scammers trying to leverage extras off the vendor "or else I won't change my 1/10 review". But then maybe it's genuine and there was a quality control issue. Working with the vendor is first base to solve it I'd recommend but maybe they dived straight for a 1/10 out of anger.

Hard for me to judge without seeing it or having tried the product. One of the strongest extracts I've had was from Gassed though so I'd be surprised if they did poor quality stuff.

I usually make my own cookies with mix of rso and D9. I eat them after dinner. That definitely works out pretty well for me. I do have a pack of the cannabis Doritos to try which is an interesting novelty.
+1
BigRoo
The review system could do with some work. That's true of many reviews systems on other sites too. There's the technical headache of updating it in such a way to keep legacy ratings too. IE if you change a x/10 into a yes/no it's not obviously migratable for long term vendors to hold their rating.

I've not really thought hugely about context to be fair. I have a fairly high tolerance as I'm a long term pot head. So if it nails me, it'd blow a newbie or occasional user into space. I do try to add some details into my reviews although often when there's lots saying the same I'll keep it short.

Here, on LB, I feel that we can work as a community, support each other, and hold vendors to account for their products and service as well as helping the great products and vendor services reach a bigger audience.

I agree we could squeeze better value out of the systems we have in place here which is where this topic was born. I wondered if it was a me thing but it feels like it's a big subject. Looking forward to hearing your thoughts mate.
+2
Catsbananas
I’m just wondering - I’m sure there are valid reasons - but why are reviews anonymous? Start any subject matter in a Topic, not anonymous. Comment freely, not anonymous. Leave a review, and shhh, quiet, wasn’t me, hide my identity, the world falls apart if my username is attached…

Would it help with the integrity (or lack of) of the review if there was an option to show/hide username? By actually adding your username to a review you will be held more accountable. Anonymous reviews could then be taken with a pinch of salt? I dunno…
+1
BigRoo
If reviews weren't anonymous they'd nearly all be 10/10. While I'd probably still have my say anyway (quote - "happy is he who passionately defends that which they believe in") a lot of people probably just want a quiet life and wouldn't want hassle with a vendor who has their address. The anonymous review allows someone to complain and walk off hassle free.

You can now click to see the ratio of the reviews people leave which I think is a cool feature. Probably my favourite part of the recent upgrade.
+3
her9o874
The current review system is far too broad to give anything more than a general idea of how you can expect things to go.

- How does "your" 7/10 compare to my 7/10? What does 7/10 even mean?

This could be drastically reduced (the majority of reviews are either 10/10 or 1/10). EG Would you buy this product again: y/n; would you buy from this vendor again: y/n.

- How many days... from when you ordered... from when you got the "sent" notification... from the next working day?

Given the different postal services available and the unreliability of all of them, perhaps more useful would be "dispatched on time?"

And then we have the issue of reviews being gamed (in both directions) and vendors issuing "sent" notifications at 2:00am on a Sunday morning...

Finally, even the best tools are useless if you don't know how or want to use them. 9/10 for +1,000 sales over four years, is quite different to 9/10 for ten sales over four months.

How many "scammed help!!!" threads do you read, check the vendor and conclude that no amount of reviews, ratings & red flags can help some people.

"BUY THE SELLER"
+2
TheHashCollective23
Love the suggestion of 'dispatched on time'. Its ideal for items checked in a post office. But with normal stamps and tracked24/48 put straight in the mailbox, hard to know when it was posted.

Though I do worry how many would rate correctly. Despite having a manifesto dictating when items are posted, every day I'll be asked when the item will be posted.
+2
her9o874
Being as a lot of people seem to think the "D" in "NDD" means delivery, you're probably right to be concerned.

I did see a recent post from TGT, who have created some sort of post-bot: they add details (bar code scanner perhaps), customer looks-up via post code.

But like you say, some services don't detail the date of dispatch, so that could still be gamed.

Hey-ho...
+1
BigRoo
It's better than nothing and is useful despite the vagueness but I agree it could be tailored better. However what would happen to historical reviews if the system radically changed? If it changed from x/10 to yes/no how would a vendor hold their ratings? A tech team will have to merge fields that don't match. Approx 20 years ago eBay did this and just killed off ratings prior to their update as it was either a technical issue or they wanted a reset.

So to improve it would take some careful technical tiptoeing to not level vendors with a solid history and new vendors to the same rating.

I agree - buy the seller. It's why I tend to stick to the same people. That being said I've had half an order delivered almost two weeks ago and it's still not sorted out despite assurances from the seller. Will probably end up as my first dispute.
+2
her9o874
I didn't mean to suggest what we have is worthless, nor was I particularly advocating for change.

But I have gone-off on something of a rant...

And yes, "past performance..." etc etc.

I don't have your history, but to date (just ordered from TGD, so I think I'm safe) I've only had one deal I've been unhappy with and I didn't get ripped-off as such.

Curiously, that's the only buy I didn't review.
+1
BigRoo
I've not ordered from TGD before but have noticed they have lots of quality looking stuff.

The reviews could use some work - as you correctly say, and I said something similar in the original piece - there's no exact guidelines. So it's down to interpretation. How they'd make a huge change on the format work technically though I don't know.

I always review my orders. Most are 10/10. But I've done a couple of well deserved low ratings before.
+2
her9o874
My comment about TGD was firmly tongue-in-cheek.

Having thought about it some more, I really can't think of an objectively good ratings system, perhaps because ratings are inherently subjective?

Ordinarily I review, but it was a slightly complicated situation to explain and in these situations I prefer to vote with my feet: "Money talks and mine just told you goodbye!"
+2
BigRoo
You were probably along the right lines by simplifying it and making it specific to product / service / delivery. How they'd migrate the current ratings would be the question mark there. I suppose eventually instead of reading through ratings we'll just get an AI summary at the top which will highlight delivery or quality issues across all the reviews. Much as certain Google results already do. That's where we're headed I guess.
+3
medicatedmunchies122
That’s a solid write up, and I agree with the points you’ve made. Reviews are one of the most powerful tools we have as a community, and the more detailed and accurate they are, the better they serve everyone buyers and vendors alike.

The examples you gave of weak reviews really highlight how much misinformation or missed opportunities exist in the review system. A simple rating with no context doesn’t help anyone, and reviews that are misleading (whether intentional or accidental) can cause unnecessary confusion.

I especially like your take on realistic expectations. People sometimes forget that external factors, like postal delays, aren’t the vendor’s fault, and it’s unfair to punish them for it. Similarly, a vague or overly harsh review without explanation can hurt a vendor who may have otherwise provided a great service.

Your “ideal review” template is a great example of what buyers should aim for detailed, balanced, and helpful. It’s also a reminder that we all benefit when the community actively participates in sharing honest and well-thought-out experiences.

Overall, great post.Thanks a lot Roo! Hopefully, more people take this approach, so reviews become more useful across the board.
+2
BigRoo
I think it's important to be fair. A vendor can't ask more than that. I've given vendors a ten who messed my order up but subsequently rectified it. I've noted it in the review and in the days to delivery. I believe that's fair. I've given very few really low scores and each and every one was fully deserved by the seller.

It's particularly important to new vendors. If I gave a vendor with 20000 sales a 1/10 it'd barely be noticeable and would bury itself quickly anyway due to sales volume. A newer vendor trying to hit their first hundred sales would feel that. Now some new vendors may deserve the bad rating if they've not got it together yet of course but either way being fair is the way forward for the whole community.
+2
Thewizardofoz420
Couldn't agree more BigRoo!

Reviews are a great way for the LB community to find the right products and vendor for them.

For vendors/customers, it can be a make or break, so it goes without saying that customers should always take care when writing them by covering the 3 points you mentioned, whether they be good or bad, constructive or just general criticism.

As always, the positivity you spill onto the LB community doesn't go unnoticed.
+1
BigRoo
If you read reviews prior to purchase it's only fair to contribute back to that system. It's important to be fair to vendors but I write my reviews for other buyers. I've done very few low ratings. Each one was deserved though and explained so that other people on LB can make their own minds up. I believe that to be fair and that is all anyone can ask.

You've held a good rating over a growing number of sales now so must be doing something right. The reviews helps differentiate you from some other new vendors who've struggled to get to grips with vending here. That's useful knowledge to us as buyers.

Thanks man.
+2
Nickyblaze247
One of my pet peeves on multi-choice listing's is the lack of letting us know which one!

I try to be thorough with my reviews. I usually consume a blunt and then provide my review. For new vendors when I do branch out on my vendor list then I tend to comment on stealth and comms etc..

I leave more in detail reviews here than I have ever done on Amazon!

I do like leaving in detail reviews on trip advisor though 🤣🤣 can be quite fun if you're stoned to bone!

Big love Roo!
+2
BigRoo
This is the way forward man. It'd be handy if lb tagged the option you chose on a multi listing. With new vendors I'm aware of the additional responsibility and I'll also mention more about the service than someone who's sent thousands of orders out.

I usually write the review as I first sample the product so I'm fair to it. I also try to make sure its my first of the day but that's not always possible. Either way I try to communicate the key points to lb buyers. On products with 1000s of reviews I tend to write less as it's not needed. I guess the core point is to leave the review you wish had been at the top of the page prior to you ordering it.
+2
Think_different
As always a well thought out, constructive and interesting post. I would have given it 10/10, but the internet is playing up here and the page took a while to load, so I'm afraid I can only give it an 8. If Virgin Media sort their act out I will of course consider revising my rating.

But seriously, you make some great points here. As a new vendor myself I know it takes a while to build up some reviews that will give more people confidence in your products and service, and that these reviews can be really important to getting business moving. Patience is the key here.
I also think it's interesting that people tend to leave either 1/10 or 10/10 and not much in-between, but I guess that's just human nature.
Also I know that vendors can interpret anything other than 10/10 as being a negative review. Whereas I would have thought that the whole point of having a one to ten rating system is to be able to add a bit of nuance, rather than just being either perfect or rubbish. So an 8/10 is still a really good result in my books, and not the disaster some think.
But you are right an honest review system is one of the things that makes LB a great place to be bothered a customer and a seller.
Oh and finally I always love the classic "The postman left the package behind the bin and I didn't find it for 2 days and then it was wet 1/10". Perhaps we should have a separate Royal Mail review section?
+2
BigRoo
Hehehe. I really have just asked for the LB community to rate me haven't I?!

Most of my reviews are 10s now as I mostly stick to same vendors. But even my favourites slip up and I'll notch them down fairly in the reviews with an explanation so that my fellow stoners can make an informed choice. I've done very few low scores but each of them would have been thoroughly earned by the vendor in question.
+7
Catsbananas
Not read any of this yet 10/10.

I did read some of this vendor’s posts previously. They did not get me stoned and left black ink on my fingers afterwards with a harsh taste in my throat. But rather than take pictures to bolster my case it went straight IN THE BIN. Avoid this scam artist, l’m right, ignore the other 4,637 10/10 reviews…
😀😂🤪😁

Good read as always matey. My problem is trying to remember each nuance of the product whilst partaking, think I then have a really good detailed review to write but inevitably get too stoned and write: yeah all good 10/10.
I blame the products on here. They all seem to make me feel funny, like a drug or something…
Cheers :)
+5
BigRoo
I import all my words direct from LA and test them at home in conversation before using them in a topic dude. They burn clean and bright. I also sent a batch of replacement words out to this reader folks. Other writers beware!!

Thanks man and I know what you mean about the reviews. Some sellers are at such a volume of sales it's hard to add something to the many already positives.

However, if you read reviews to help steer your purchases you gotta give back man. The yin and the Yang. Karma. The general balance of the universe. It all pivots on us giving what we hope to receive. Like at Christmas when Santa judges your worthiness.
+3
Catsbananas
Replacement words? Hah! I’ve read 50 books a day, from all over the world, for the past 92 years so I know what I’m talking about. This joker sent me some “top gear” turned out to be about Mats and Cats which sit upon them. Had better from my local poet, and that was generic Stephen King.
+3
BigRoo
Probably used to the AI stuff everyone has these days. Organic words come out like this man. Pop them in a jar for a couple of days then read them again.
BigRoo
by  BigRoo
From There to Here: A Cannabis Ramble.
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Cleaning My Grinder: A Story With Questions
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Druids Magic - First Order
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Blue Cheese Yes Please
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Some Interesting Newbie Vendor Products
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What Does a Top Vendor on LB Do Differently?
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Piatella Review: is it the hash dreams are made from?
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Who remembers buckets & hot knives?
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The Battle of the 2 Mimosas
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PK Gold Seal Squidgy Black
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Orange Fans: The Love is Spreading
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If hash were a religion would Piatella be its god?
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by  BigRoo
My New Year's Resolution for 2025 is -
HAPPY NEW YEAR!
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Which vendors are staying open for Christmas 2024?
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The vendors who mostly got me stoned in 2024
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Let's talk about buying your first electric dab wax pen extract thingymebob
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Commercial Hash Labels - why are they mostly shite?
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Cannabis edibles advent calendar for a stoner Xmas!
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Can you remember your first LB order?
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My Perfect Cookies: D9 & RSO Baking with BigRoo
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by  BigRoo
RSO is the way to go
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by  BigRoo
Ever heard of a strain called Gringo?
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Memory Lane: Old school weed strain recommendations please
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by  BigRoo
Is this the strongest product - ever?
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by  BigRoo
Rock Star Level Hash - Piatella spotted on LB
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by  BigRoo
Hash making challenge: Can I make $25 worth of hash from $25 worth of trim?
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Beginners guide to buying weed online from Little Biggy
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by  BigRoo
Flavour Chasing - BigRoos Orange Day
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by  BigRoo
Rolling tray bubble hash - can I remove tobacco and make hash?
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by  BigRoo
Best Orange bits for an all out Orange Session?
BigRoo
by  BigRoo
Vacuum packing - does it change bud quality?
BigRoo
by  BigRoo
60 bucks for 7g - Cheap UK Weed List - Less than $60 qtr delivered to your door.
BigRoo
by  BigRoo
Shaky hash making
BigRoo
by  BigRoo
Happy Star Wars Day
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by  BigRoo
Let's talk about hash
BigRoo
by  BigRoo
Sweating & waiting Biggie
BigRoo
by  BigRoo
Where's the best orange bud?
317 posts by BigRoo
LadyLouise
Still a new Bigga
I made friends with my old postie so he'd sign stuff when I wasn't home and post it anyway. I'm working on my new guy now. + 2 more
wheezebug
on  wheezebug
Dry weed
Man, that's like when I look at rucksacks online and it says it can carry ten litres or thirty litres. How much is that? Like am I meant to liquify my… + 3 more
1/10 review by mistake
I'm always a bit gutted to see these. This was one of the review types I wrote about in my topic a while back. Hopefully they'll spot your post and ma…
WHATS THE BEST? dry herb vapouriser for those on a budget?
I have this vape too. Seems pretty decent for the price. My mate's got the mighty which is better but was twice the price. Agree completely on the dos…