You are entitled to receive your order and the escrow system is there to protect your coin. However most disputes are resolved between the vendor and Bigga without auto resolution Borg having to settle it. When you click the dispute tab it will create another 16 day window for this purpose. Most vendors will reship or may offer 50% and it’s up to you whether you feel this is fair under the circumstances. You can negotiate. If you do settle then you just click ‘Resolve’ to end the dispute process. Don’t do this on a promise as the dispute cannot be restarted…
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joined jul 2024
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