Same happened to me. I just sent transaxe support a message using the chat with the order numbers and within a couple of hours they weee marked as paid with the vendor. Didn’t receive a message back so not sure whether they sorted it or it just happened to go through. Hope you get your issue resolved 💚
chat
send private message
Moleclaw
send
joined mar 2020
0 topics on Moleclaw
4 posts by Moleclaw
on
{lb help}
Transaxe unpaid
Same issue here - two transactions. Both >4hrs, still not showing on transact but showing as complete on my wallet and on blockchain.
+ 4 more
bigg topics