Give it till later this evening and you should be able to dispute. Don't hesitate on disputing if you haven't received anything and are getting no comms.

Great, thank you. Hopefully it will appear later on.

I’ve started a dispute and had a response saying they will repost. This was 4 days ago but still nothing. Start a dispute and continue to message and hopefully they’ll reply!

Just had an order cancelled by just weed. What the time frame on refunds does anyone know?

I ordered on the 30th of July and was sent 1st Aug. I recieved it. Didn't open any messages though. Placed another with him today 😊

Always communicate about an order from your order page. This will ensure that the title of the message is always the order# and prevent any confusion. It also maintains the messaging thread on the subject…

Dispute option will appear there on Day 9. Good luck👍

The LB Algo figures that if a uk-uk order hasn’t arrived in 9 days it’s probably not going to and invites you to log a dispute- you just click on the tab that will appear on your order page. This protects your coin, because it will not be released to the vendor during the dispute period. Never be persuaded to delay opening a dispute.

However, most disputes are resolved between parties so there is then a 16 day period for you to try and agree a solution with the vendor. If it happens you can click ‘resolve’ to end the dispute, but never do this on a promise- it cannot be reopened.

If you can’t agree or simply get poor or no comms, after 16 days auto settlement Borg will apply a refund. This may not be 100%, ultimately it’s decided on reputation ie purchase history etc (this is to prevent new alt accounts being opened just to scam vendors).

A process that largely protects your coin and offers dispute resolution is what makes LB great!👍