Ordered from seller, and order was listed as ‘sent’. A couple of days later, the seller got in touch to ask for the address - it turns out that the order had not actually been dispatched, and the seller could no longer see the address details. I recontacted the seller when the item had not arrived two weeks later, and they said they were sorry, they had not yet sent it but were sending it now. The dispute window soon closed, but I trusted that they were in fact sending it and so did not raise a dispute in the remaining time. About a week later, a parcel arrived - but it contained nothing but some tissues!! Why would the seller spend postage to send me only tissues!!?? Have tried to contact seller, but they have stopped responding to my messages after simply saying that it is a strange situation…
Any suggestions on how to proceed?