Don’t want to name and shame just yet but here’s what’s happened, I mailed a vendor as I was after a genuine Packman vape to take to Glastonbury this year but had read that they are quite often copied and/or refilled with distillate or whatever then sold on, this concerned me as obviously wanted the genuine thing.
After telling the vendor this I was assured that they were genuine vapes and that I could check the qr code on the box to be certain, because of this I placed an order and a few days later received the vape which looked good however when I checked the qr code on the official website it stated that this code had already been used so was not valid, this obviously raised my concerns a lot, I messaged the vendor expressing my concerns and they appeared to be very helpful, admitting that it wasn’t acceptable and agreed to send me a replacement the following week, was happy with this, I wasn’t keen on trying the original one due to the fact I was convinced it was a copy, anyway, over a week later I received a replacement vape, first thing I did was check the code and to my joy it said that it was genuine, happy days, or so I thought, however upon opening the box it came in I discovered that the package the vape comes in had been opened (should be sealed) and also that the mouthpiece stopper had was nowhere to be seen so essentially I have been sent a vape which somebody has opened and had a go on!
I find the fact I have been sent a used vape completely bizarre and totally unacceptable! So I now have 2 of these vapes, neither of which I’m convinced is genuine and one of which some random has been toking on already!
When I pulled the vendor up on this he tried making out that I should be grateful that I’ve been sent 2, but I don’t even want to use either of them now because of this. So I’m now £60 down with no useable vape, I’m not after any freebies at all or trying to blag anything, just feel really put out and let down, the vendor has basically said that we’re now both out of pocket and we should go our separate ways and didn’t really seem to think it was a big deal I’d sent one that’s already been opened and used!
I’m aware that no good will probably come of this now but just wanted to get the views of other LB members to see how they would react and if I’m being fussy or if the vendor is completely taking the piss!
Thoughts?
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