You don’t have to accept any offer from a vendor and their T&C’s are actually meaningless- only LB terms count in dispute settlement.
You should never be persuaded to not dispute, delay or cancel a dispute unless actually resolved. Most disputes never even need to be resolved by LB- product that was sent eventually turns up, and in the present chaos this is even more likely. But disputing protects your coin. There is no stigma to disputing and busy honest vendors know that from time to time shit happens.
A 50% offer however does reflect the shared risk between an honest vendor and an honest Bigga. This is not Amazon after all and vendors are exposed to plenty of tricks from dishonest Biggas too.
In any dispute Auto Settlement Borg will decide on the refund based on reputation unless fraudulent activity is clear I.e where the vendor has disappeared and a full refund is due. It could be 50%, it could be more, it could be less….
The point of reputation based resolution is two fold:
- it limits the ability of Biggas to open alt accounts merely for the purpose of scamming vendors. Noobs have little reputation. Exactly the same applies to noob vendors.
- Some things can’t be proven. For example if a vendor insists they sent it and the Bigga insists they didn’t get it, well the truth is out there somewhere….similarly with weights, condition etc.
You should never be persuaded to not dispute, delay or cancel a dispute unless actually resolved. Most disputes never even need to be resolved by LB- product that was sent eventually turns up, and in the present chaos this is even more likely. But disputing protects your coin. There is no stigma to disputing and busy honest vendors know that from time to time shit happens.
A 50% offer however does reflect the shared risk between an honest vendor and an honest Bigga. This is not Amazon after all and vendors are exposed to plenty of tricks from dishonest Biggas too.
In any dispute Auto Settlement Borg will decide on the refund based on reputation unless fraudulent activity is clear I.e where the vendor has disappeared and a full refund is due. It could be 50%, it could be more, it could be less….
The point of reputation based resolution is two fold:
- it limits the ability of Biggas to open alt accounts merely for the purpose of scamming vendors. Noobs have little reputation. Exactly the same applies to noob vendors.
- Some things can’t be proven. For example if a vendor insists they sent it and the Bigga insists they didn’t get it, well the truth is out there somewhere….similarly with weights, condition etc.
