It's out of our hands buddy. The borgs (auto settlement and Transaxe) dictate whether a customer gets a refund or not.
A vendor's terms and conditions with regards to refunds and reships are essentially redundant.
This applies to the smaller or mid level sellers. (The big boys can do whatever they like. It's all about the money after all).
So it's not that we wouldn't like to offer the service, but the decision isn't ours as to whether an undelivered package is refunded or not.
Again, it's completely out of our hands.๐
Cheers BB ๐๐๐ป
A vendor's terms and conditions with regards to refunds and reships are essentially redundant.
This applies to the smaller or mid level sellers. (The big boys can do whatever they like. It's all about the money after all).
So it's not that we wouldn't like to offer the service, but the decision isn't ours as to whether an undelivered package is refunded or not.
Again, it's completely out of our hands.๐
Cheers BB ๐๐๐ป