Not that it really matters, but for the sake of clarity, I did not fail to pay VAT custom, I wish I was offered the option by the AN post operator, the problem then was - as clearly stated in my review - that custom information was incomplete and pack was sent back to vendor, I could do nothing about it...the 'feeling' RealD is talking about was about the pack being seized (on a week where 2 more packs were seized), which was not the case... If I may though, the real problem here - as you all can see from this thread - is the violent language, the aggressiveness, the swearing, the insults... i mean we are giving you our monies, we are costumers, me saying 'i think the pack was seized because it does not move and in other occasions this meant 'seized'" should not make you feel entitled to start insulting, I never meant to offend you, I mean, I had to call customs, if you did your job (as btw you have done in other occasions) I should not had to call them in the first place! and no, for the last time, I did not failed to pay VAT, the parcel was simply sent back to vendor due to incorrect/incomplete custom information... what would be the point for me to post about how to fill in custom information, do you think I have time or the will to orchestrate a whole made up narrative just to justify my 1/10... stop calling people cunt, please, that is the only real reason why you got a 1/10 (symbolic, your reputation is still stellar here), because we all know your stuff is amazing!...but jez you are a very angry person! maybe you should smoke a bit more of your stuff!