As site down placed order on Society. Made payment & noticed when payment received it was not made via Transax but via Cryptonic. Payment confirmed but when I returned to order it is marked as unpaid?. I have a screenshot of the payment confirmation & transaction confirmation. Does anyone have any advice please?

No longer able to use Bitpanda to buy crypto even though always sending to exodus wallet in my own name. Have moved to Bittylicious & had no problems. Quick & efficient purchase

Got email yesterday saying changes will take place from 1/8/25 for UK residents. Accounts will be auto transferred to new uk site & users will have to verify id & do questionnaire again. Once accepted onto new site there will be a 24 hour 'cooling off' period before being allowed to buy.
So if you are going to take this ride we need to brush up on our quiz answers & be prepared for initial delays.

I can see some people are having the same problem during the weekend - order payment made, cleared the blockchain but transaxe saying order awaiting payment. Is everyone ordering today Monday 7/7 having same problem? Do we have any idea when it will be resolved?

Been using Bitpanda for a while but now they are not offering Visa debit card deposits. Offering instant Neteller or Skrill? instant deposit options. Has anyone else had this problem? Anysuggestions? Or change BTC exchange again? All advice appreciated. Thanks

3 weeks ago i placed an order with vendor i have bought several items from. The order was marked as paid but i was suprised the order was not sent on the Monday but the status remained as paid. During the evening the seller cancelled the order without explanation & sent an automated message to request a refund from the borg. I message to ask why the order was cancelled & was informed by the seller that the site had been hacked. I have now been trying to get the due refund for 3 weeks without success. I have provided order number, refund amount & wallet address but still no refund. The responses from the borg have been repeat requests for info, apologies or simply no reply. So dont think that just because an escrow system is operated that your payment is safe, its not.

Looking for 50-60mg gummies need 20 of them can anyone recommend a good reliable seller

Big shout out to Dopey,real d and the spacemen for delivery on time every time.
Customer service is excellent on all 3 also.
Been on here a while now and these don't ever fail me 👍

7/7 anyone else having issues with obtaining the BC address for your order?

So l bought 7g of PK GOLD SEAL HASH from a user who calls himself Green Cat I bought 0.00061506 on 3rd April and paid him 0.00061506 in full
order SIGjjyHDwqge9teTfIfUk5Rq

On 5rd April I paid him again 0.00062322 in full
order CgMXdDhy6iCyxkk6NjCTqLTu

He's refusing to send though and has told me this openly.

Any help would be gratefully received

Afternoon all. Is anyone else having issues with orders that have been paid from your wallet but nothing has been received by transaxe and showing as unpaid? If so has it resolved itself or have you had to contact transaxe? Thanks

Hi All

Just had a pop-up on my Wallet app regarding Travel Rules & that I may be required to provide the details of the person receiving the BTC.

How is everyone else handling this when sending to LB?
Say its your "Own wallet" or make up some details for the wallet owner?
Part of me thinks claiming its my own wallet is easiest but I dont really want to tell my exchange that Im the owner of LBs wallet!

What's everyone doing with this?

Cheers!

So recently I posted a topic regarding the new UK Knowledge Assessment Quiz that you have to complete in order to use Coinbase.

To reiterate, there are two parts to the assessment. For the first part just enter the lowest percentage possible on every input.

The second part is a little more tricky, you will be asked 6 random multiple choice questions.

Here is an updated list of 27 potential questions and answers;


Q1)

Which statement best describes crypto-asset price movements?

A)
Many crypto-assets experience rapid price movements meaning that prices can quickly fall and rise.


Q2)
What happens if there is a disruption at a centralized exchange;

A)
It may impact my ability to buy, sell or transfer my crypto-assets until the outage is rectified.


Q3)
What rights does Coinbase have over the crypto-assets in your account?

A)
Coinbase holds your assets 1:1 on your behalf and will not sell, transfer or loan your assets unless instructed by you or compelled by a valid court order.


Q4)
What regulatory protections currently apply to crypto assets held with centralized crypto exchanges for customers in the UK?

A)
They are not subject to any regulatory guarantees.


Q5)
Decentralized Finance and ('DeFi) tokens (e.g. AAVE) are crypto-assets linked to financial applications built on decentralized blockchain technology. What are key risks with these types of tokens?

A)
Both of the above


Q6)
Which statement best describes crypto-asset price movements?

A)
Quickly fall and rise, volatile


Q7)
When you purchase crypto assets, what are your potential losses?

A)
Lose it all


Q8)
What regulation applies to UK-based crypto-asset businesses?

A)
FCA


Q9)
Key risks of stablecoins question

A)
Both of the above – exposed to movements in USD:GBP and the asset claims to be redeemable for underlying collateral, there is risk the redemption process will not work as expected.


Q10)
What happens when you opt into staking crypto-assets held in your Coinbase account?

A)
Coinbase stakes those crypto-assets on your behalf and passes on staking rewards from the respective network(s) to you (minus a commission).


Q11)
Which statement best describes how crypto-asset exchanges compare to traditional stock market exchanges?

A)
Traditional stock market exchanges are typically highly regulated throughout the world, however crypto-asset exchanges are newer and subject to varying levels of regulation across different countries today.


Q12)
What law governs your relationship with Coinbase as a UK customer?

A)
The laws of England and Wales.


Q13)
What crypto-asset services does Coinbase offer?

A)
Both of the above.


Q14)
During what times might the value of your crypto-assets change?

A)
Crypto asset markets operate 24 hours a day on all days of the year and the value of my crypto-assets could change at any time day or night.


Q15)
It is important to find a crypto-asset exchange you trust. What are some of the risks you assume when trading on a crypto-asset exchange?

A)
Both of the above.


Q16)
‘Wrapped tokens’ are tokenised representations of other crypto-assets. They are typically created to facilitate compatibility and interaction across different blockchain protocols. What are key risks with these types of tokens?

A)
Both of the above.


Q17)
What statement about stablecoins is true?

A)
Both of the above.


Q18)
What best describes a potential risk when holding crypto-assets?

A)
Both of the above.


Q19)
What protections do you have due to Coinbase being regulated as an Electronic Money Institution by the Financial Conduct Authority in the UK?

A)
Coinbase is subject to safeguarding requirements by the Financial Conduct Authority in relation to the fiat currency it receives in exchange for issuing e-money, and must redeem e-money for fiat currency on demand.


Q20)
When you purchase crypto assets, what are your potential losses?

A)
I could lose all the money I invest in a specific crypto-asset if its value goes to zero.


Q21)
What does the Financial Ombudsman Service and/or the Financial Services Compensation Scheme (FSCS) protect you against with regards to your crypto-assets?

A)
I have no protections under the FSCS or the Financial Ombudsman Service in relation to my crypto-assets.


Q22)
Which of the following is an accepted risk management strategy when trading in crypto-assets?

A)
Diversifying crypto-asset holdings across different crypto-assets.


Q23)
‘Meme coins’ (e.g. DOGE) are crypto-assets whose value is driven primarly by community interest and online trends. What are key risks with these types of tokens?

A)
Both of the above.


Q24)
What primary role(s) does Coinbase play with respect to the crypto-assets traded on its platform?

A)
Coinbase provides trading, staking and custody services.


Q25)
What best describes a potential risk when holding crypto assets?

A)
Both of the above


Q26)
It is important to find a crypto assest exchange you trust. what are some of the risks you assume when trading on a crypto exchange?

A)
The exchange may not have appropriate measures in place to identify and combat fraud rings which could place my crypto at risk


Q27)
What does the FOS and or the FSCS protect you against with regard to your crypto?

A)
I have no protection


If you're asked a question not mentioned here then please leave it down below.

Hi everyone, I've been on bitpanda for years with only the occasional hiccup.

Tried to buy £50 odd quids worth of BTC today and it says I haven't completed an appropriateness test?

This is in the app, it feels like the test should load but nothing happens? I can't find the test anywhere on the website or app.

Any ideas? Would rather not wait an age for their support to eventually reply.