If you are using a browser that logs your history then find the order page at transaxe.com in your history > click on the Order ID > log in.
If that fails then contact transaxe support through the link I have attached, send them the Bitcoin address you sent your funds too and they will be able to help you out.
If that fails then contact transaxe support through the link I have attached, send them the Bitcoin address you sent your funds too and they will be able to help you out.