You are entitled to get what you ordered, but try and work with the vendor for a resolution. Its highly unlikely for obvious reasons that you will be able to return the package so try and be flexible to what may just have been a mistake. If its an intended substitution without consulting you than thats unacceptable regardless of anything in the vendors manifesto. If you can't find a resolution then open a dispute on your order page from Day 9 to apply for a refund.

Kraken is good, been paying with Kraken this last year

Thanks . What are the charges like ? Also do you have to buy bitcoin then pay to vendors wallet?

Yeah u can click withdraw and copy and paste the bitcoin address then when u click to add it will ask you to confirm via email . Once u have done that u can send to that address . You will have to add and delete addresses as u go along or it gets a bit messy

Yes kraken is good

I would suggest not paying through kraken but transfer first to your own private wallet (exodus for example) and then pay on LB. Its safer for you

Ok what about MoonPay ?

I don’t even understand any of it . Where do I get a bitcoin wallet from ? What app ? I’m so confused man !

If you dont know then dont do it and risk losing money . Do your research first and learn how it works . We all have to start somewhere

True , I’ve been at it for a solid week ! So basically , you have to buy bitcoin , then put in to wallet , then from wallet pay the vendor by using his wallet address . Is that correct ? Lol

👍🏼👍🏼 when u buy it automaticaly goes into a wallet . .

Correct. Search the app store for Exodus. Its pretty easy to use

Thank you my friend . Is this for UK peeps ? <3