We’re always praised for our quality, efficiency, and pricing. The one area we’ve had a few upsets about is reply times.
I (the founder) have handled orders and messages since 2019, with breaks only on Royal Mail holidays. With life and family commitments, replies sometimes get slow. A few years back I tried to delegate this, but it backfired because it meant sharing passwords and we nearly had major issues — not an easy decision.
But the time has come.
From today (02/11/2025), our Head of Customer Relations, Zara, is taking over customer service. She’s been training for 3 weeks and will now provide daily support.
Replies: Daily (Sun–Fri)
No support: Saturdays & UK Bank Holidays
Expect faster replies, clearer comms and consistency!
Cut-Off Time Update 🚚
By popular request, our same-day post cut-off is now 10:00 AM (UK time).
Order before 10:00 AM → ships same day.
Order after → ships next working day.
With these two changes, we intend to level up our operation and give you biggas what you deserve. We’ll always improve where possible. 💚
November Raffle — $2,000 in Prizes 🎟️🎡
We’ve been sending raffle tickets from the start of November — keep yours safe.
Every order = 1 ticket. The more you order, the more chances to win. 🤑
Draw: 17/11/2025 at 8:00 PM (UK)
Eligible tickets: 08/10/2025 → 08/11/2025
Results: Posted on this thread after the draw
Provably fair ✅
We’ll use a spinning wheel that’s dated, timestamped, and shows the total number of tickets included.
Prizes
🥇 $600 Cash or Store Credit
🥈 $400 Store Credit
🥉 $300 Store Credit
4️⃣ $200 Store Credit
5️⃣ $150 Store Credit
6️⃣ $150 Store Credit
7️⃣ $100 Store Credit
8️⃣ $100 Store Credit
Comment Lucky TGT on this post so that you are notified of the winning numbers!
Lots of Love -
The Green Team 💖🍀💖
