We’re always praised for our quality, efficiency, and pricing. The one area we’ve had a few upsets about is reply times.

I (the founder) have handled orders and messages since 2019, with breaks only on Royal Mail holidays. With life and family commitments, replies sometimes get slow. A few years back I tried to delegate this, but it backfired because it meant sharing passwords and we nearly had major issues — not an easy decision.

But the time has come.

From today (02/11/2025), our Head of Customer Relations, Zara, is taking over customer service. She’s been training for 3 weeks and will now provide daily support.

Replies: Daily (Sun–Fri)

No support: Saturdays & UK Bank Holidays

Expect faster replies, clearer comms and consistency!

Cut-Off Time Update 🚚

By popular request, our same-day post cut-off is now 10:00 AM (UK time).

Order before 10:00 AM → ships same day.
Order after → ships next working day.

With these two changes, we intend to level up our operation and give you biggas what you deserve. We’ll always improve where possible. 💚

November Raffle — $2,000 in Prizes 🎟️🎡

We’ve been sending raffle tickets from the start of November — keep yours safe.
Every order = 1 ticket. The more you order, the more chances to win. 🤑

Draw: 17/11/2025 at 8:00 PM (UK)

Eligible tickets: 08/10/2025 → 08/11/2025

Results: Posted on this thread after the draw

Provably fair ✅
We’ll use a spinning wheel that’s dated, timestamped, and shows the total number of tickets included.

Prizes

🥇 $600 Cash or Store Credit

🥈 $400 Store Credit

🥉 $300 Store Credit

4️⃣ $200 Store Credit

5️⃣ $150 Store Credit

6️⃣ $150 Store Credit

7️⃣ $100 Store Credit

8️⃣ $100 Store Credit

Comment Lucky TGT on this post so that you are notified of the winning numbers!

Lots of Love -

The Green Team 💖🍀💖