Weβre always praised for our quality, efficiency, and pricing. The one area weβve had a few upsets about is reply times.
I (the founder) have handled orders and messages since 2019, with breaks only on Royal Mail holidays. With life and family commitments, replies sometimes get slow. A few years back I tried to delegate this, but it backfired because it meant sharing passwords and we nearly had major issues β not an easy decision.
But the time has come.
From today (02/11/2025), our Head of Customer Relations, Zara, is taking over customer service. Sheβs been training for 3 weeks and will now provide daily support.
Replies: Daily (SunβFri)
No support: Saturdays & UK Bank Holidays
Expect faster replies, clearer comms and consistency!
Cut-Off Time Update π
By popular request, our same-day post cut-off is now 10:00 AM (UK time).
Order before 10:00 AM β ships same day.
Order after β ships next working day.
With these two changes, we intend to level up our operation and give you biggas what you deserve. Weβll always improve where possible. π
November Raffle β $2,000 in Prizes ποΈπ‘
Weβve been sending raffle tickets from the start of November β keep yours safe.
Every order = 1 ticket. The more you order, the more chances to win. π€
Draw: 17/11/2025 at 8:00 PM (UK)
Eligible tickets: 08/10/2025 β 08/11/2025
Results: Posted on this thread after the draw
Provably fair β
Weβll use a spinning wheel thatβs dated, timestamped, and shows the total number of tickets included.
Prizes
π₯ $600 Cash or Store Credit
π₯ $400 Store Credit
π₯ $300 Store Credit
4οΈβ£ $200 Store Credit
5οΈβ£ $150 Store Credit
6οΈβ£ $150 Store Credit
7οΈβ£ $100 Store Credit
8οΈβ£ $100 Store Credit
Comment Lucky TGT on this post so that you are notified of the winning numbers!
Lots of Love -
The Green Team πππ
