How can I raise a dispute?

You will see the dispute button on your order page 9 days after it is marked as sent.

Official RM tracking pages with delivery location is verifiable. It shows you a little map and the delivery point on it.
If vendor confirms that tracking no. to be correct, you can then check the little map on RM site, it may not have even landed in correct country for example, or it may have landed on biggas doorstep too.

only a seller and buyer can see (verify) addresses. borgs can not even see the country. not sure what they mean by anonymized tracking data but it makes sense that they don't want anything to do with buyer's irl names either.

Check your DM's You sent me wrong address. With lots of typos.

You have tracking in your DM's

We find this one very weird one. We sent out the order as expected. you got it. Then cancelled the order - It gets held in Transaxe Transaxe should of refunded yet. We've resolved this. Please cancel dispute.

Thank you

I never cancelled _anything_. That is nonsense. You cancelled _half_ the order because (as I recall) you were out of stock. That'd be totally fine, but I was still charged for the full order. All I was after was either the other half of the order or a refund for the cancelled part.

I also didn't send an address with typos. I have made quite a few orders here, and they have all come through okay. I even made several orders with you that also came through ok. In fact, the half of the order that was processed DID arrive, so if the address had typos, I'm not sure how that would have happened.

Look, I'm trying to close this out amicably. You can see from my messages that I am just responding to requests to resolve the issue.

Assuming that the second half of the order has been dispatched (as you say), then when it arrives, it'll all be good, and we can go back to our lives.

All the best.

{No. The resolvement new addy. that u sent. DID have typos not the original ones that were sent and landed fine as you say, - Refunds are dealt with Transaxe. ______}

We have not got any of the funds. Transaxe holds it.

you did send/make typos in the addy you sent. Sent proof in DM's. - Can upload a screen shot if needs.

NO The address you just give me to resolve it not the original one! I've sent proof, Happy to upload it to here to show as well. What i am working with is truly odd!

You can also clearly see, That i I'm trying to resolve it more . When it's not even my fault. I'ts me taking a loss.

"I have made quite a few orders here, and they have all come through okay. I even made several orders with you that also came through ok" - You would know that MD420 is trustful then! End of.

A cancellation at the end of the day. Cannot be any vendors issue on here its Transaxe that holds it and transaxe that refunds it.

I don't hold any of the funds. Thats why Transaxe is there. and gets mis used and abused. This iust all seems very bogus.

You have the tracking it will land any day. and also weirdly i dont even seen any disputes for this any more.

very strange all of this Weird that Borg instructed you to do this. which is fine! But Especially and technically it is not nothing to do with the vendor here or the buyer it's Transaxe. Or refund borg.

Bless up.

This is now beyond crazy. I have acted in good faith in all correspondence and done what was asked from both you and the other borg/bot things here.

The simple fact of the matter is that you did not send the other half of the original order. You messaged me (originally) to say that you'd send the first half but cancelled the second part of the order, however, you still took payment for the whole order.

Your prevarications took so long that the original order dropped off, which forced me to start that other process.

I gave you my details multiple times, and you're right, one had a misplaced "D" in the suburb line, but the postcode was correct in all cases, which is what Royal Mail uses in any case.

You then told me that you were sending the other half, which I again, took in good faith. But as yet, that hasn't shown up either.

So now I am left, many, many months after the original order, with half the order missing and ALL of my payment taken.

You keep passing the buck to Transaxe but it was you who cancelled the other half of the original order, not me OR Transaxe.

It'd just be a lot simpler for you to either send the other half of the original order (you have my address) or refund the BTC that you received.

I don't mind which one.

Thanks. I got a message from the seller, and it looks like things are being rectified. I will confirm upon receipt.

I still have not received anything from the vendor (as at 20250122).

i recently ordered from this seller too, no communication and no item has been delivered

HI Oski

We have sent you tracking in DM's

We have sent you 2 bars instead of one.

But, We have been in comms with you replied every 2 days. So saying no comms is just a lie. I can just simply show a screen shot.

You also chose 1st class normal post. (not tracked)We've upgraded it to free 24 hour tracked. Plus double the order!

We've been here for ages. Every ones protected by Transaxe.

For the first 2 and nearly 3 years. we only had 1st class normal post . Hence why we have 5 days average which is accurate So others comparing us to people who have 0-1 day delivery with fake reviews we've sold over 6000 parcels sent on here with less then 0.8% issues and 100% of the issues were resolved. Meaning we've never had any issues not resolved. 1000% - Things happen in life. We don't live on LB.

Just no need to lie about no comms.

Bless up guys. Cheers

MD

Update - sorted out with the seller and bars have arrived

Just payed an order yesterday. But your post confirmed my suspicions. I’ve cancelled my order.

This one Auto Settlement Borg

Close dispute

Refunded him

What is the order number for the dispute? Can't find any of the above on our records.

:O what is going on nero? Did you send the box or not ?

Vuoi l'eliminazione del post... Invia il tracking number della rispedizione, non verrà eliminato prima
Tu hai sbagliato e ora devi risolvere.

Spain into UK/ Ireland is problematic sorry to hear this dude, hope you get it sorted.

It's now been a week since this was filed. I've heard nothing from anyone about my order. I still haven't received my money or my order. When does this move forward? First time in 10 years on Little Biggy I've had to file a dispute, so I'm not familiar with the process.

Does the vendor give the refund via yourself or do they give it directly please?

Glad I'm not the only one getting ignored . I ordered 28g of mac . I received 14g of some old dry bullshit (definitely not mac) was told he'd reship and now I just get blanked . Your probably betting of not receiving anything and getting your coin back , go else where . I will be , good luck 👍

Based on those dates this isn’t a Late Dispute. A normal dispute is after 9 days- look for the blue dispute tab on the left margin of your order page. The dispute time window will also show at the top of the page. The Late Dispute process is designed for when this window has expired 👍

Thanks for your message. I have just followed what the auto settlement borg requested, I'm a total noob on here....Also I set up my LB account after I had processed the order so have no way of setting up a dispute through the usual channels.

Ah got it!- it’s because you can’t dispute the normal way they’ve given you an alternative..that makes sense👍

Ah so it this quite a uncommon way of creating a dispute?

Yeah, very much by exception. Normal disputes need to happen within the given time window..

It will be 2 weeks tomorrow since I placed my order guys, what are we thinking? Even abit of acknowledgment would be something.

Did you ever get a resolution to this, I in the same boat, it never turned up, I’m being ignored, can open a dispute tomorrow.

Nope no resolution it will 3 weeks yesterday since I placed the order. Not received a single message from them.

It’s an absolute joke, I get that they are probably busy but it’s not exactly great for their reputation that they just don’t respond to any requests for help or anyone trying to get hold of them for any reason, I have a payment issue on top of the not getting any smoke, according to the payment I made something has gone wrong somewhere & it’s overpaid them, still can’t get any help from them & not sure what to do about it other than do the dispute which I’ve never done before & have no clue about

There should be a option of setting up a dispute after 9 days I believe.

Just out of interest is it your first time as a justweed customer?

My third time, the first 2 orders arrived the next day! Today is day 9 for me, I’m assuming I have to wait until the exact time the money was paid as the dispute button isn’t there yet!

Borg please settle this dispute by issuing me a refund. Hebba29 should not be on the items wall and arguably shouldn't be on this site at all considering all he does is lie. Even after this dispute was raised I asked him what the plan is and he said he will definitely ship it, I asked him to post that as a reply on this Topic and obviously he has not done this, he is a bare faced liar.

Seller is dragging this process out for myself (and apparently many others) by saying several times he will send it and then next time I ask few days later he has a new excuse but "definitely sending it I got you bro"...

Hebba29 clearly doesn't do much legit business if he has this much spare time to string several Biggas along. Attached pic of message exchange since re-ship was agreed, zoom in on it to read

Please, protect your community.

I have an issue aswell. How can I get it sorted asap my patience is gone. I extended the dispute to give ample time yet it’s not moving since July

I'm not surprised - a few days ago I was able to see he has a considerable percentage of current orders under dispute, he's clearly fucking over many in this community. For some reason the stat isn't shown now (not the overall dispute rate)

You have a Dispute already open? Send a message to Auto Settlement Borg.

Thank you for doing the community a solid man, you saved my ass from making this mistake if it makes you feel any better.
I hope you get this resolved quickly.

Looks like you've been fucked about mate, shame.

Buyer is ignoring all messages. Refusing to cooperate

I alsed you what strains and you sent me here you got the qp cool you never told me what strains and I know you would cry if I sent you the wrong strains answer the questions and we will have it solved

I'm asking for a refund not a resend... said the same thing the whole time

Oh if you want a refund the borg will help you!

Thanks. Hoping for a resolution soon. They still havent responded to my messages.

did it get sdid they resolve it? fking fuming here

Hi andiie yes. It got sorted. 75 days later. They said they were shut but I ordered on the 12th and they closed aftet that. Even got a sent message. This was the second time this happened so I have had to stop buying from this vendor. Gave them Chances to sort it out to the point i would have preferred to have something else of the same value. Luckily i got stuff off the street (which defeats the point of Little Biggy).

Who are you requesting from? If us, sure feel free to raise a dispute - but it's not a requirement to post publicly - just DM Transaxe. Following your lead, and Just to clarify publically, you claim your original package did not arrive, and neither did two subsequent re-ships. We confirmed that you most likely had a light fingered postie and requested an alternative address, to which we sent a further re-ship which you also claim didn't arrive. And now you want to dispute the original order. Its customers like you that will cause us (and other vendors) to cease offering free re-ships - leaving the customer carrying the full risk of lost packages. Thanks. MrB4Real

Package has finally arrived. Thank you. no disrespect or harm intended. Just wanted the order fulfilled and following Borg instructions. Thank you again.

Apparently if the dispute window has expired, this is the process by which the Borgs will accept a ‘late dispute request’, i.e order reference and reason posted on item page.

Does seem a bit weird but 🤷‍♂️