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joined jun 2019

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+4 votes

on radar breeder 9.7/10

Disappointed Customer

RB is my goto vendor. Never been a loss or any problem after 8+ orders, including multiple special orders. Why on earth you would order from the UK to…

on radar breeder 9.7/10

Disappointed Customer

Order about a month ago for the second time... order never arrived and when checking tracking number informed “package returned to sender”. The package never even left the UK but the seller is refusing to do anything for me. Best part of $170 down the drain. I would understand if the package was confiscated however it didn’t even leave the country!!! Postal service says the address was wrong but it’s the same address I gave first time round, that a parcel from this vendor had already been received. I feel really let down and definitely won’t be using this seller again. His communication is very slow and customer service poor. My first order I was actually sent a Sativa strain when I ordered an Indica (that didn’t really matter too much... at least it actually arrived). I’ve gone to escrow Sussie but with me being a new member I’m sure I’m at a loss. International buyers be ware and use this vendor at your own risk! Very disappointing experience. I hope this comment comes across as fair and factual. Only me 3rd order on here and already at a huge loss... Sad Times :(

MastaRasta86

Having a similar issue at the minute with Radar, 2 orders missing. Hopefully we have a good resolution as I have had no complaints with service until now. I feel maybe Radar is too successful and is finding it tough to keep on top of things. Probably one of the most used vendors on site. Thinking I will move on tho once we resolve the current issues.

JamalKush

Fingers crossed for you too dude. I think that’s the last time for me also, communicating has always been tricky with RB too. I guess if it’s next day and domestic everything probably runs very smoothly and without hiccup.

Sadiet

No I paid next day tracked and I am in the same situation. No response to emails. Now being told maybe 5 days it could be delivered.

I have to be honest. It’s not the postage. It’s these guys. Read the posts. Most get some of what they ordered. Always missing stuff and takes weeks with these guys to get responses or anything.

Sadiet

Me too. No response to messages. Reading all these posts and it seems a pattern with Radar. All this stuff goes missing.

I even paid recorded and still he has no idea.

Sorry. I have been very lucky. First time I got stuck with a seller like this.

He smokes to much stuff.

xs8

Hi Jamal.

RB is one of the best, my first vendor of choice, and I buy international as well, never had any problem.

Just wait a little bit longer and you will have a reply from him, going public is the best choice when your rep is low!

Everything will be fine :)

JamalKush

I asked what happens next and he has replied saying he doesn’t offer reship internationally, that’s my point. Has offered nothing and the parcel didn’t even leave the original country. So a complete loss to me. I wouldn’t be posting this information publicly if we had come to some amicable agreement. I appreciate you taking the time to reply and try to help though dude, thank you.

Itche

Maybe it’s just me but if I’m buying an illegal product, from an overseas seller, then I’m acutely aware that it comes with inherent risk. To then drop $170 on it the first time is pretty risky. I’d advise smaller orders till you find the sellers that work for you and/or order from the country you’re in.

The above is me speaking with no relation to the specific seller. However, I just woke up from one of the best sleeps of recent after a nice big spliff of Radar Breeder’s delightful Star Dawg. It was my first order from him and was received within 2 days of the order being placed. He does state all resends will be judged on an individual basis and I’ve only ever heard good things otherwise.

Try not to let the experience put you off LB, it’s a great site! Ultimately you’re the one to decide whether to go with RB again but I’d definitely recommend him within the UK.

JamalKush

It was my second order, same seller and same address.

As I’ve mentioned, I appreciate it comes with risk but the item never even made it out of the country. If it was signed in the country but never arrived to me, I wouldn’t be here claiming to be hard done by... I’d like to think I’m a realistic thinker here.

He does state it will be judged individually but apparently that means didly squat for me.

I’ve only tried one other seller ‘SayNo2Drugs’ who was excellent so far but look forward to trying more and hoping this was just a bad experience.

Certainly won’t be using RB again however I can see many people have received better service than I have.

Thanks for the message though.

radar breeder 9.7/10

Hi all
We offer no reship or guarantee on international orders this is made clear on any international orders.
Ok so as for too successful or busy no we are not sorry. Yes we are happy with our business but atm we are runnong at like 60% capacity with a lot if room to grow and our system keeps mistakes down to a minimum.
As for this case i can only say we input the address as we are given it. We have international tracked letter turn up in the wrong country before and the label was indeed correct as they have eventually landed.
We are always not happy to hear about any customers that are not happy and do what we can to make things right.
At tht moment we are considering stopping (or restricting to markets we have FE on) international and Scandinavian countries as it seems a lot of work and hassle and we risk getting bad feedback from customers that agree to our terms but then not happy when things don't go to plan.
Regards
RB

ficek100

Hope still gonna send to me, recieved 5 orders to another country and 5 to uk without a problem and willing to take the risk :).

JamalKush

I think your service is disappointing dude and certainly won’t be using you again, just my opinion, as I said you’ve got plenty of happy domestic customers. I gave you the same address as last time but this item didn’t even leave the UK... that’s a real failed attempt! If it left the UK but never arrived I wouldn’t be bitching, we’re hardly ordering dog biscuits from amazon, we know how the game works right, there’s risk. It didn’t even leave the original country! I’m $170 short and you just lost a customer, but I doubt you really care dude. You say “you do what you can to make things right” but in this instance that would be you doing absolutely nothing. Peace out and good luck to your other customers.

davisjib

I get that it's frustrating to lose an order, it's happened to me in the past and i lost £250 and I learned my lesson about not ordering large amounts. But if the order was sent and you have proof of that then why is it RB's problem? It sounds to me like the postal service has fucked it up somewhere along the line, the same as what happened to me. Especially as you've received orders from RB before you can't blame his service when he clearly sent it and also stated the risks with international shipments? RB, for me, is the best vendor I've found for price, delivery and quality of product. Always my go to man for my weed.

xs8

He shared the tracking code with you?

And by using the shared tracking code you saw that the parcel was sent back to him?

JamalKush

Correct, see the thread, I’ve posted a picture above dude. Can still view the address I gave which is correct also on the order form page. (Obviously won’t share that much info haha).

ben

What country was it going to?

smeltzer

how did the uk mail decide that there was an address problem outside their own country? what does that mean?

JamalKush

No idea, and already arrived from the same seller to the same address once before.

JamalKush

It’s in Asia, but it never made it out of the UK, so kind of irrelevant. (Remember first order, same seller, same address, made it just fine)

Widow

It’s really not irrelevant that it’s Asia. From the very first moment you were taking a huge risk with an address like that. Even ordering anything from a reputable site / business internationally you can face a whole range of problems. Your dealing with multiple postal services. Exports, air freight procedures and then customs. I wouldn’t be dropping any large amount of money on here tbh.

ben

Asia is a very big place with all kinds of borders. If its a dodgy customs country they could steal it and send back this error, exactly the kind of shit that is pulled.

Note if your address is not in the native country your customs risk increases significantly.

hi9

Good question, if you're going to go public with this then more facts and less emotions, I would like to see a screen shot of the mail error, obviously with the specific id removed.

JamalKush

Sure... wouldn’t want anyone to be calling me out as a liar.

InTheShaddows

hahaha ! id like to see if it was you man!

One2tree

Iv always found radar breeder to be very help in the event of non delivery, he had guidelines for a reason and he always follows them! Cheers TB

InsaneHumanity

Hi Jamal.

That’s strange that it said return to send if it never left the UK (how would they know the address was wrong in foreign lands)? I’ve ordered many times from RB (shipping into Europe) and some have taken time to arrive but I’ve never had any issues with RB deliveries. I had an issue with a busted vape cart and he did replace this for me so from my experience his customer service is very good.

No consolation for your financial loss but I’d definitely order in smaller amounts going forward (I do just because of the legal risk of getting caught with more than 3.5g - it’s a pain to order more frequently but it negates the legal risk and the financial risk if it does get lost). RB is very clear on his no reship for lost international orders - it’s a risk we all take I guess.

You can only put this down to experience I hope it has not put you off the amazing vendors on this site.

JamalKush

International shipping at $19 means I need to try and get the best price for my flower too, I think 14g is a relatively small amount for personal use and sure I wouldn’t get too much more than a slap on the wrist where I am. Thanks for the message though.

InsaneHumanity

I wish that were the same here...more than 3.5g and you’re ‘dealing’!!! I hope you have better luck next time, it’s a sting that takes a while to get over :(

Clareka04

Been ordering from RB since the start of the 1st lockdown never had only one issue. Wrong thing arrived contacted them takes a little longer than some to get back but took total responsibility for the mistake, sent out what was ordered + I had what had been mistakenly sent. Best vender by far also very good stealth. Maybe don’t order to Asia 🤣

radar breeder 9.7/10

sorry for your loss, we dont send international now as we don't want unhappy customers and also our terms were crystal clear at beginning, which you agreed to, international was entirely at your risk. in our eyes, we have taken extra risk sending international in the first place and provided reference as proof and that was all we agreed to.

Kokro

Hi RB
Hope you are doing well.
Do I understand well that you stopped international (Europe) shipping?
You have many customers very happy with your services for years and this would be really sad news.
Thanks for answer