Bob Stone

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joined apr 2023

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15 posts by Bob Stone

1 post

+4 votes

on The Great Vape Company 9.8/10

GVC AI Christmas card competition!!

Heres my card, think I made a new language too!

1 post

+1 votes

on Justweed 9.6/10

Nothing received and no communication

Lucky you, I have been ignored for 3 months now after not receiving anything, I stupidly closed the dispute when they said a reship was sent, In the e…

+12.2

on Justweed 9.6/10

Nothing received and no communication

I have been using these guys for over a year and had no issues, however I ordered something 2 hours before the next day delivery cut off on Friday 28th Nov. It was marked sent on the 30th Oct, a week later still nothing received. I have sent multiple messages and been ignored. As I said I have been using these guys for ages and they are normally great. I am very disappointed - its not a great way to treat regular customers. I will be raising a dispute when I can.

GreenBanana

If you guys could vote so hopefully they will see this :)

GreenBanana

Update - sent about 4 messages since ordered on the 30th Oct, no reply to any. Have opened a dispute (8th Nov).

fleagmeister

I'm having the same problem

+2.8

Justweed 9.6/10

please raise the dispute so we can deal with your issues more efficiently, that goes for anyone who has an issue with their order.
thank you

GreenBanana

Update - Received a message from Just weed on the 14th Nov saying they will re send the package. No response after sending my address though... fingers crossed

GreenBanana

Received 17th Nov

11 posts

+38 votes

on Justweed 9.6/10

Item not delivered/no communication

started topic + 11 more

+18

on Justweed 9.6/10

Item not delivered/no communication

Ordered an Oz of the top notch shake (my usual order) on the 5th of September, still hasn't arrived, getting through to support is like watching paint dry, please upvote so they see this...

Bob Stone

Update: Been waiting 11 days now, 4 days since last communication when they asked for my address. Disputed the order but unsure what to do now.

Bob Stone

They messaged me yesterday to arrange reshipping, I expect the package in a couple of days will let you know, but this is the first problem I've had with them usually spot on so I wouldn't worry, just don't expect speedy responses as they are very busy offline.

Bob Stone

Yes I must admit it it strange, usually they are spot on but I have been waiting 17 days now. Honestly wondering if they have been nicked or something.

Bob Stone

Update: 21st day waiting now, 8 days since last communication when they asked for reship address, no goods received. I stupidly closed the dispute when they asked for a reship address as I had no reason to suspect it wouldn't show up as I have purchased from them several times before, guess im fucked...

Bob Stone

Update: 27th day still waiting, no communication...

Bob Stone

31st day now, no communication...

Bob Stone

Already closed dispute when you 'sent a reship'...

Bob Stone

Update: 44 days later... No communication. no smoke.

Bob Stone

Yh idk man, they used to be fine until they weren't, still haven't received mine, not expecting it as they haven't replied in over a month

Bob Stone

Update: 3 months later, no communication in months, no package. Guess I'm out £60. Careful not to close disputes before you receive the item, as I closed mine when a reship was promised that never came.