IS JUSTWEED BACK? O:

Is this actually happening haha

I had a few people message me. The main thing I kept saying is this is extremely out of the ordinary and my experience has always been: JW is shy (lol), but always sends out the stuff. And my last order too last week was the best product I've ever got for the price in like 40-50 different orders

I am very hopeful everything will work out now, even if just a lil late :D

Super sorry for this issue, had massive issues in the area and couldnt process anything, this was a huge security issue and we will send out all orders monday, if you would like to cancel we will be more than happy to cancel for the delay however all orders that remain will recieve an extra little something as an apology.

Super sorry but we cannot risk any of our customers being compromised.
Hope you all understand.

Absolutely. Don't worry about it at all. I sent you a message yesterday fearing something worse had happened. So I'm really glad to hear you are all good!

I'm just glad I don't have to deal with transaxe because that sounds like a pain. Excited to recieve the super, wanna see what all the fuss is about. And I'm thinking we'll probably see it Tuesday now?

Anyways, no worries, thanks for updates and keep safe out there :D

I ordered Monday and it hasn't been sent and saying he hasn't been online for 4 days

Interestingly there seem to be people leaving reviews for items clearly sent after they were last online - but I am in the same boat as you. I also just noticed this morning that JW's items all seem to be gone :(

RM Issue

Nothing to do with RM not even marked as sent just lazy lame service

I hate to say it as someone who has had a great experience with JW... but thegoat23 is sadly bang-on

I ordered on tuesday and there's still no sign the order has even been acknowledged. It's simply not good enough.

I'll be happy enough IF the order does get fulfilled, but now I'm expecting I'll be getting nothing and getting a refund (minus fees and all...) god know's when ;-;

It's pathetic. It's actually quite a lot of money for me and I ordered a week ahead of my birthday.

I'm hopeful JW will swoop in, explain and we can all move on but there's clearly people still recieving orders!

All orders that are being recieved are tracked 24 orders as they usually take between 2 to 10 days max.

We werent able to process since later on in monday, we maintain high security and cant afford any compromises so we just had to keep away for a cooldown, the area was not safe as it was swarmed due to another issue completely unrelated.

That sounds dodgey lol I really do hope everything is okay.

As a non-vendor, I can only assume the magic that goes into sending out 100s of packs a week and it all working out somehow! Seriously, you have big respect for that

And of course this happens when for the first time I get one of their more expensive products... Really poor and it's just all very disappointing.

Even say there was a supply issue, I'd be totally fine with it if I was just told. I wouldn't even care how long I'd have to wait as long as I knew I wasn't just waiting to be fobbed off to transaxe in 10 days :(

Same mate extra large order no comms nothing , does it refund automatic minus fees ? I had wondered if it was all lost 😞

I've absolutely no idea, just from what I've read. I've had about 40 orders on LB, and not one of them has been this stressful. Only 1 never showed up, and it was resent free of charge. Of the 8 or so I had from JW they always showed up, even if the comms were non-existant (marking as sent after I recieved, not replying to ANY messages etc)

But as far as I've read not having used transaxe, you get the refund minus fees and that you can be waiting a bit. I'm expecting my money back HOPEFULLY by the end of the month.

But thankfully, there are some other really great vendors who are responsive which I'm feeling really stupid for not going to instead; Gent dealers, TheRealD, TGT were cool.

Ah well.

Yeah looks like a wait , agreed loads of great other vendors …there’s always one pest 😂

no supply issue, we are very transparent and will remove listing if there isnt any supply, we havent had a supply issue in forever, fingers crossed that stays like that, and yeah sending out 100+ parcels daily requires some finesse and careful consideration of the customers, ensuring nothing is compromised on both ends. all honesty we thought the spot that was operational was compromised and this would be very bad, so we had to do some measures to ensure safety of the site and us, but this wasnt the case and it was something completely unrelated, all is good and we are fully operational.
all customers will recieve goodies for a while to resume confidence in us, we have been here for a while and will continue as long as is safe to do so for both us and customers

Yeah hopefully fingers crossed. It was expected today but that's pretty normal

That said JW still need to mark it sent so I can leave a review

Wasnt able to send out as it wouldve compromised all our customers and we would hate that to be the case.