Thank you very much for the kind words!, im glad you enjoyed!

thanks everyone for your responses, massive help!.
If I am understanding correctly then this is not a problem specific to Bitpanda but is because of the price of BTC causing exorbitant fees?
What I am still unclear about is why I am getting the 'wallet balance is too low' message before I input any amount to send at all. Is this message because my total BTC balance is too low (0.00128657 BTC -£44.50 atm) or is there a minimum amount threshold to send BTC and my send amount does not meet it? trying to pay around 0.0011 approx but never reach the stage to input the amount?
If the solution is just to buy another £25 worth of BTC then at least my options are clear and I can choose to buy but if I do that only to find that the reason is something different then I am in a worse situation and without my (eagerly awaited!) purchase.
I guess if the reason is just market volatility then there may be no point in contacting Bitpanda again (still no reply to my first contact last month).
Is it best to sit and wait a bit for BTC value to drop (if at all) or just bite the bullet, buy more BTC to make a purchase and swallow the high fees and total cost?
Any thoughts would be really useful to help me understand what's going on and get a good result. Cheers (sent 06/03/21)

I am having the same problems with Bitpanda at the moment. It is saying the balance is too low because there is a minimum spend of .0015, which is really expensive at the moment with the price of bitcoin. This is the minimum spend so you will need this amount in your account and you will need to spend at least that amount.
I have that in my account but the things I want to buy off here are not as expensive as .0015, its really annoying.

That explains my problem! Thanks for the info.
I have just over 0.0012 BTC in my wallet. I will have to top up £25 worth of BTC. The actual difference between my balance and the minimum balance/send amount is 0.0003 BTC (around £10ish). The item I am after is around 0.0012 so I may have to do what you did Smarty1 and just pay the vendor a bit extra to make up the amount to the minimum required. Could see it as a tip to vendor and to be fair they have been great generally so deserve it anyhow.
Only other option would be to buy larger amount but then total spend starts to get unaffordable. Also I had the experience of a delivery not arriving a few months ago, would be gutted to lose an larger order thru the post.
Probably go for the Smarty1 idea and pay vendor the extra 0.0003 BTC.
BTW Smarty1, where did you find out the minimum account balance/spend amount? I can only see min. withdrawal amount in BP info, does that count as a min SEND amount or should I be looking somewhere else?
Cheers,

Yeah its a bit annoying but if its a good vendor I don't mind. I was thinking it might change soon with the price of bitcoin increasing.

There isn't a minimum spend I can see in the T&Cs which is annoying and its only recently happening to me. Its when I am sending over bitcoin and and I type in anything under .0015, it says just below the box you are typing in that the minimum transaction is .0015.
Try setting it up as a test payment (without sending anything) and look just below the box.

I hope this helps.

If you want to check a fee pretend to go through with sending, pick your address (even tough your not sending) it will bring you to the next page where you can see the fee for sending at that time. I went to buy last week and had the same problem but to avoid it I had to send an extra 5 quid to the vendor as the transaction didnt meet minimum transaction amount. It should also tell you the minimum amount possible to send at that time. The more stable bitcoin is the better the fee will be if it is volatile the fee will also be volitile. Early hours of the morning seem best as less transactions are taking place at that time.

thanks for you reply.I think I tried your suggestion but I get the WALLET BALANCE TOO LOW alert before even inputting the amount to send.
Do you reckon that my BTC balance (0.00128657 BTC) is therefore too low to make any purchase and pay fees? looking to buy item total of 0.0012 but obviously send fees would be on top of that.
You mention a minimum transaction amount but I was unaware that there is one, is that stated on the Bitpanda website? I can only find minimum withdrawal amount, is that the same thing?
If the fees are very high atm then I can understand that my balance may not cover fees plus a minimum (£25?) send amount. Am I getting it right?
cheers buddy

Hi, the minimum you can send on bitpanda is 0.0015, not sure if this has already been suggested?

Yes I think there is a minimum amount you would need to send to complete the transaction. When mine failed it said the transaction was too low. So it then gave the minimum amount I would have to send if I wanted to send the money. I had to pay the vendor an additional 4 quid to bring it to minimum required to send.

thanks for your quick reply, my problem is that I don't even get to the stage of inputting an amount to send, the 'balance too low' message displays at the stage just before the level you describe so it must be for another reason unrelated to the amount I want to send.
I have seen the ' transaction amount too low' message you mention on previous buys and I solved the issue by topping up my BTC.
I can only guess that if fees are so high atm then they would eat up a big chunk of my BTC balance which would then fall below the minimum send amount thus triggering the 'balance too low' message before Bitpanda knows the amount I wish to send. In this case I guess the solution would be to top up my BTC balance, does that make sense?
many thanks

The fee right now is €2.50 and that is a really low fee man so you wont get better than that. I understand what your saying dude. Sounds like a fucking pain in the head.

Thanks for the heads up on current fees.Just tried a purchase, still getting balance too low message. Looks like the only option I have is to buy another £25 of BTC and see what happens. I'd be gutted if I get the same message and can't complete purchase but don't know what other option I have.
at this time my Balance is 0.00128657 BTC, the item I tried to buy is 0.001 BTC inc postage.Do you think the reason for the 'balance too low message' would be just due to fees? cheers

Bitpanda fee at £2 at 18:00

6/3/21

With Bitpanda the transaction fee doesn't depend on how much you're sending. It is based on how much activity there is on the whole bitcoin network at the time. I think the problem you're having is that the amount in your bitcoin wallet isn't enough to cover the £25 minimum plus whatever the transaction fee is right now. same problem for me… I currently have about £55 worth of BTC and I'm getting the same message as you, suggesting the transaction fee is above £30 currently.

So I'm waiting a week til payday and buying bulk. 6/3/21

yeah that makes sense to wait and also to buy in bulk.
My reserve stash is getting worryingly low but struggling with the thought of paying £30 fees for a £45 buy. I am having to accept that in current conditions it is too costly to buy a small order, don't want to get 7g or more in one go but it is actually the most sensible option economically. Either that or be more Zen about it and accept that I will run out and just wait for better conditions (sounds horrific to me !!). If I do that the one advantage of a break is the massive hit I'll get when I do have a puff after!

Had this problem the other day trying to order edibles. They had a minimum withdrawal amount of £45 worth of BTC.

Hope you get it sorted Brother.

hi Dopedad, thanks for your response,
can I ask, when you say 'they had a minimum withdrawal amount of £45 worth of BTC.' was it with Bitpanda and if so is that a general rule of theirs (that I missed before)? If that is the case then just topping up might be my solution,
cheers mate. (sent 06/03/21)

Yeah it was bitpanda brother. They seem to make it up as they go along.

Got myself an electrum wallet and send my monthly weed budget to that at the start of the month. And you get to set your own fees.

I get two different errors at the moment: the first related to min purchase which currently fluctuates around .001btc any order has to be more than that and then the total cost has to include .0003 or so in fees so you need enough to cover both and be over the minimum in your wallet so you might need .002 in the wallet to buy .001? There could be other mojo at work

Bulk buying from now on I guess

I’ve just signed up with Coinbase saved at least £15 in fees compared to the site I was useing before on a $120 order very happy and sign up was very quick and easy

does the sign up process for Coinbase require the passport ID registration etc and the video confirmation like on BITPANDA?
many thanks

Ye I had to send a pic of passport no video confirmation and I was verified within 2 hours and honestly can’t believe how much cheaper it is defo recommend :)

coinbase sounds easy to register with and seems like a good option, what I would like to do is set up a coinbase account, send my BTC from Bitpanda to a coinbase wallet and make a purchase paying the vendor from my coinbase wallet. I'm quite new on crypto so not sure if this is possible. will look into it. thanks

I would never ever recommend using Coinbase to buy your BTC, it’s by far and away one of the most expensive for fees etc, avoid like the plague. Not sure how it compares to Bitpanda as never used it but Coinbase is not cheap at all.

thanks TK42 for your advice. I guess for the moment I'm stuck with Bitpanda at least until I've made a purchase unless there's a way to set up a wallet hosted somewhere else, move my BTC there and buy from there. Not sure if doing so would save me any money this time round and sounds like a hassle.
Once I've ordered my item I'll come back here to get advice on using a different exchange.
Changing exchange may not reduce fees, not sure and don't know enough atm to know exactly what to do.
thanks everyone

Ye I think you should be able to do that. Crypto is a mind fuck been at it over a year n still don’t completely get it lol. Good luck

Hi again folks,
sorry to keep banging on about the same thing, really appreciate all the help and suggestions so far,
I currently have 0.00128657 BTC in my BTC wallet in Bitpanda. trying to make a purchase here that totals 0.0012 BTC. Keep getting the 'wallet balance too low' before even inputting amount.
Feeling frustrated at not being able to make purchase, is the best course of action to simply buy another £25 worth of BTC?
If I understand correctly is this message from Bitpanda due to very high fees that would eat up the majority of my BTC wallet balance taking me below a minimum send amount?
Have found it hard to understand info on Bitpanda site regarding minimum withdrawal, is this the same as minimum send amount (which is not quoted on info page)
Just don't want to buy more BTC to find that the problem is unrelated to my balance.
sorry to repeat my questions just trying to understand the best course of action. many thanks

Current minimum bitpanda transaction is 0.0015 btc so you'll need to order $75 of product. On the plus side fees were only £2 (12 pm 8/3)

Ye I’d top up abit more. I think the 0.0012 won’t include bipandas sending fees probably you don’t quite have enough

thanks for your advice, I think that's the only option I have. as you say bevbevan1, my account probably is just a few pounds short to cover a purchase plus fees and meet the minimum send amount, didn't really want to buy the BTC right now but I know I would change my mind if I run out, wish I could be chilled enough to just run out and not stress about it but the closer I get to running dry the less I worry about spending the money, not good I know but it seems to keep me on an even keel! I smoke so little (about 3.5g every 6 weeks or so) so feel ok about it, works out about £1/day as I calculated it, that's how I justify it to myself anyhow!
cheers everyone

The fee just went down to £2. But now there's seems to be a higher minimum transaction amount?!

Fees seem crazy high right now. Any know what they sending fee is on bit panda at the moment?