the dispute button should now b avail on ur order ... I would open a dispute in the hope that the vendor mite start communicating again + offer a reship + if not the dispute resolution will hopefully find to ur favour .. i would also publicly name the vendor on the wall so that others may b aware (that's ur call) .. good luck with the nitemare u r currently stuck in 👍👍

Feel for you mate...had similar situation and it takes ages and ages to resolve... Name the vendor is my advice so we can all steer clear!

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