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joined apr 2024

share Frostiebrain and generate bitcoin with reference codes.

2 topics on Frostiebrain

7 posts

+6 votes

by Frostiebrain

Morroccongold

by Frostiebrain

Morroccongold

Hi has anyone ordered from this vendor?? I've been ghosted by them. Just wondering has anyone else had the problem

MoroccanGold 9.9/10

The question to your answer lies in the review section pal

Unless you think this whole site is a scam

Frostiebrain

So excuse for thinking I'm getting ripped off but if you would contact me none of this would be happening. Look after your customers better. And also this is the first I've bought from you. I've spent a large amount of cash too

MoroccanGold 9.9/10

Ghosted by us? You are crazy sir

Frostiebrain

I've messaged you loads. You said you posted my shipment on Monday. Still no sign of it. Also you won't provide with a tracking number. Yesterday you said you would give me my tracking number and I still don't have it.

Frostiebrain

So an update for everyone.
Still no order plus still no tracking number provided to me or even a message to keep me updated . Posted on Monday using tracker 48

5 posts

+5 votes

by Frostiebrain

How can I contact borg

by Frostiebrain

How can I contact borg

Thanks

Ganesh 9.9/10

Each one has a different role my friend, what do you need help with?

Frostiebrain

A vendor not contacting me about my order that's gone missing.

Thanks

Ganesh 9.9/10

In this case you should use the dispute process, hit dispute on your order and the vendor should get back to you.

10 posts by Frostiebrain

6 posts

+11 votes

on MoroccanGold 9.9/10

How to deal with rude over reacting customers?

Thank you. My parcel was supposed to be posted by tracker 48 on Monday. I've done my money so now I need to wait to get it back. + 6 more

on MoroccanGold 9.9/10

How to deal with rude over reacting customers?

Trying my best to stay patient with a customer

Who bought a high value item

Msgd like 3 times in one day and before me responding claims I am ignoring on purpose

I reassured them that we will locate tracker as soon as possible as we have to get the receipt from post office

And that we don’t provide trackers for vendor saftey

Product and price is spot on how do I deal with a customer who’s wound up? Leading to a bad experience

Often humans can be quite agigtated and forget to see the clearer picture or any positives

We told the customer that we did not scam them as they accused us of and that regardless their funds are protected by transaxe

Well we hope to have the tracker today but if we don’t have the one for that specific date of postage then we will have to wait for Monday

We do understand the concern of this customer

But we’re doing quite well here and we’re not going to scam anyone even if it is an order of 56g of the gold pollen

We reassured customer again and told him to stop being rude

We’re here to provide a smooth business and these things can happen

I myself bought a phone recently from a marketplace and item arrived late I didn’t not have a go at the seller as I know I was regardless protected by the market place

It’s very annoying to deal with this type of attitude

If it’s not clear enough cannabis is still illegal and to ship these items is a crime

So yes we’re not going to provide trackers to ruin our anonymity

Just because maybe nobody taught you patience and how to deal with somewhat stressful situation

Atleast give us a chance to reply dude or liase with us instead of screaming and shouting like a child

MG

pollypuff23

Just stay within the system that is there to protect both biggas and vendors and don't react to the emotive side. As you say, the coin is protected in escrow.

Biggas need to be more patient and vendors need good comms to monitor tracking- its just part of the game with PUP (Personal Use by Post).

Large orders raise hackles and suspicions on both sides fast. Some vendors split and send max.14g per posted item to decrease the risk. Others would only send an order this size to a well known customer but each vendor has a different appetite for risk.

Waiting on weed seems to bring out the worst in a lot of people and many find themselves apologising a day or so later when their delivery arrives. On the whole vendors take a lot of unjustified abuse which is frankly unacceptable considering the job they do. That said, some vendors ignore initial impatience and this only serves to fuel the anxiety. The best vendors keep the best comms.

Nearly all deliveries get delivered and nearly all disputes get resolved without the Borgs. Phew!-Long Live LB!

Ganesh 9.9/10

Hello my friend, using the post office is extremely risky, all it takes is one disgruntled customer to bring you unwanted attention. You can pay for postage online with a prepaid debit card, print the label at home and post anonymously using RM postboxes. The prepaid debit card can be bought using crypto to stay anonymous. This is beneficial both to yourselves and to the customer, as you could now provide tracking without worrying.
I would be happy to help you eliminate any risk, if you have any questions, don’t hesitate to ask.

Rebelfer

This has always confused me, how does providing a tracking number affect vendor safety?
The parcel arrives and the tracking number is fully visible, why does it matter if you provide tracking to a buyer or not before the parcel arrives??

Baby2023

From the tracking number you can see where it has been posted from. I believe this is what vendors are worried about although when the customer receives it they can access the same information as the tracking number is on the package.

Reefersmoker

if the parcel doesn't arrive by the date stated, a tracking number should be provided. At the end of the day the customer has paid money and its unnecessary stress just waiting and waiting, at least if you give the tracking number, they can keep an eye on it themselves, I have never got why vendors don't just give the customer the tracking number and they can track it themselves instead of having the customer constantly bugging the vendor/s and making posts etc. Just my 2 pence.