MellowMan

on {lb help}

Fed up with Your Natural Medicine

I ordered 7 grams of flower from YNM (first time using them) a couple of weeks ago but they sent me 7 grams of hash instead (which I don’t use) by mistake, numerous messages later they finally replied and sent out a replacement which I opened today to find a single large bud that weighed 3.46 grams so I messaged them to ask for a partial refund of the missing amount to which they replied:

“ there seems to be a lot of mistakes with this address we do not do refunds and we definitely do not send anything under 3.5”

So basically accusing me of lying. I have no incentive to lie when I’ve given them my address and every other transaction I’ve had on here has been excellent.

Now I don’t want them to send out the missing half eighth because it would be the 3rd small package with literally 0 stealth (can feel it through the packaging) I’ll get in a week which I’m not happy with.

Can I open a dispute for the missing amount? Or just leave it be, keep my account 100% dispute free and chalk it up to experience?

Either way as a middle aged man suffering from chronic pain and anxiety that just wants the medicine I paid for I’m disappointed with this seller and I hope other buyers aren’t falsely accused of their own faults.

+11

Nixon1654

Quite literally just done similar to me. day 7, nothing for a 1st class post. Ignoring my messages now. They are evil people, compounded by the fact their seller page is FULL of larpy shite about being nice. I am furious with them, true evil trying to spread animosity in the world, looking to open dispute after today.

+11

hesh 10/10

I'm so glad other people are starting to see through the manifesto on some vendors pages full of larpy shite about them being nice humble family businesses sharing high quality medicine etc, when you actually take a step back and realise that NONE of those claims are verifiable in any objective way and it's all a huge front to draw in naive inexperienced cannabis consumers, you start avoiding certain vendors like the plague that they are

+9

McLean86

I paid the extra $12 for special delivery last Wednesday, still not recieved anything. Maybe it's me and I've got the idea of 'special delivery' wrong?

+6

dpgb

Twice I've used these guys, paying for special delivery both times, they both came late and was sent standard postage. The 1st one took nearly 2 weeks to turn up!

Won't be using again, these guys are just chancers.

+6

Ambermarie3

Me too here. I had an order which was partially paid, then cancelled. Placed another order, cancelled their end. No refund for either. Now on day 4

+5

Stanislav

Not sure how old this message is, but if you want top notch flower with good stealth and super fast delivery try 'THESPACEMEN'. I'm just a buyer on here but they have impressed me - give em a try?

+2

Matango

I 100% back your statement here. After some slow services and not the best quality from some other sellers I have only bought flower from The Spacemen for months now. Prices are really good for top quality flower, probably because it’s small and mid sized buds but that’s perfect for me as I don’t want to spend £70+ on a 3.5g

+2

Cescacholsey

Any update on your situation with this seller? Did you receive the order in the end? Did u open a dispute?

+8

sarahgrace1602

I placed an order with Your Natural Medicine, and they cancelled it with the comment "hi if it said you had under 10 buys we would not of sent sorry we cannot find this order" yet nowhere on their page does it say anything about only supplying to buyers who have more than 10 purchases. Seriously unimpressed and pissed off:(

+4

Liltrippsie330

The same thing happened to me a few weeks ago and it took ages for the Borg to refund me. They really should put it on their page if they don't want to sell to new accounts. I certainly won't be giving them any business in future. I get it is risky to sell on here but if you are gonna turn away customers then you won't do well going forward.

+7

MellowMan

Their latest reply:

“We have over 300 sales and this is the only one with double problems.

All we are saying is that is very unusual.

Send address will send the other 3.5 that supposedly didn't make it and just make note of the address.”

So they’ve doubled down with another sarcastic response. I explained I have chronic pain and anxiety so the last thing I want is the postman coming for a third time this week and have offered to send a picture of the hash and single bud I received if it helps put their mind at ease.

I no longer trust them handling something I breath into my lungs when they somehow think I’m at fault so will look to resolve this via dispute.

+7

6935511

Hi I just read this , I've had a few problems with different sellers ...it sucks when you just want it bevause you need it as medication as I do and yourself. We are stuck between a rock and a hard place.i would advise you dispute the original order and you will get a refund eventually from transaxe.

+6

Nixon1654

I can tell you right now you are not the only one, they have quite litrally scammed me from my order.

+6

Squidgy Pete

Thwy shorted me half a gram on the wisdom book but I thought nothing of it.
However, I just bought a bar of hash from them and they've sent me a lump of henna. Literally unsmokable henna ! Their manifesto is a lie.

+6

LuciusLily

Guys I'm so happy yet sad to find this post! These idiots sent me 14 grams of "Organic" bud but when I opened the packet it reeked of toilet spray! I'm not even lying it is so bad that I am too scared to even try the bud as it is clear this stuff has been sprayed with something and there is nothing organic about it! And as you all I'm not hearing anything back from my message - Gutted as it was expensive too! Sorry to hear you're all going through this when we get let down on LB its hard as most peeps here are legit! Got some brilliant organic bud of Cheesemaster at the same time and thank god I did as it helped me know my smell instinct wasn't wrong plus I grow myself so know that this isn't right!

What can we do?

+5

MellowMan

Sorry to hear that, there’s nothing worse than flower that’s been sprayed with something, best recourse is just to open a dispute if they’re not being responsive, I opened one and they finally apologised and sent out the missing 1/8th, then they accidentally sent another 1/8th the next day but all 3 strains I got were different.

So my issue was kind of resolved and I closed the dispute but I won’t be using them in future, I feel like they’re using the ‘natural medicine’ gimmick but don’t actually care about anything they’ve written in their manifesto.

+7

sydbarrett

I don’t get that spraying thing. I mean who doesn’t notice?

Anyone on here who sells such things on here should hang their heads in shame and go back to messaging platforms

+5

Squidgy Pete

YNM just sent me a lump of henna that won't even burn.
I noticed. YnM is a bad actor. That manifesto is a bullshit.

+2

pintsizedpenguin

Literally have had the same from them; paid for next day and it didn’t even arrive on time either!

Both packages reek of lemon cleaner and he’s unresponsive too 🙄

+5

windiest

I had a bad experience with them too, I ordered a half ounce of the premium valley hash, wasn't crazy expensive but what turned up was run of the mill rocky, and underweight. When I messaged to ask if it could be resolved they told me to mention it on my next order!!

Didn't pursue it further because I couldn't be bothered, but definitely wouldn't use them again

+5

Ryan92gray

I bought some "old skool rocky" from them was horrible stuff can smell the diesel burning that soaked through during shipment wrote a review then next day the listing had been removed.

+4

Geordie24

Hmmm, put an order in with them last week with the, £4.50 RM 24 hour tracked. Hung on paid status until today when it was marked as sent.. Handy information for future reference. Sorry about your experience @mellow man

+4

Mick

Mate i have just had the same experience with them i ordered 7 grams of cheese and 7 gramms of landrace book of wisdom only got 3.6 of the cheese when i complained i got told only book of wisdom was ordered im no broke pocket and do not need to try and cheat people to get a free henry i won't waist my money on them again

+4

Gemman

Yes I am fed up too didn’t send my weed. No replies to messages. What a dick

+4

LilyJ

Your Natural Medicine are grifters. Terrible product. Stay clear

+4

farmerpaddy

I ordered before I had a user account - so no way to follow progress. Is this lost now?

+3

sydbarrett

I did that with my first order. It did arrive. But being logged in when ordering is a must.

+3

farmerpaddy

It arrived

+3

McLean86

Sorry for hijacking your post but has anyone on here including yourself got sorted yet? I'm on day 7 of a special delivery that hasn't arrived.

+3

MellowMan

I opened a dispute and finally received an apology and the missing flower so my issue was eventually resolved, if they’re not being responsive then open a dispute and you can always close it after it’s been resolved, not sure if special delivery has a tracking code but if it does they should be able to see what happened to it.

+3

dpgb

Special delivery is tracked and guaranteed by 1pm, they charge for special delivery but send normal post

+1

Hashlover69

Iv used YNM 3 times.

Each time i ordered the same item same volume.

The item came NDD each time.

The product was v good and v good price.

Stealth was good im not going to share for opsec incase 5-0 r here, but i will say it needs a better physical barrier, atm is adequate.

They have always been responsive to MSG's.

These are the objective facts of my exp dealing with YNM.

I appreciate that mileage varies tho 🤷