What a great thread, honestly!

Long time observer of the LB community and new seller here. About half of our reviews came from "freebies" - To be clear we asked for an HONEST review of the product, customer service, and stealth.

I totally agree with you in ways, but at the same time I would love to share my point of view as both a seller and buyer:

1 - I personally do not like buying things from sellers or items that do not have reviews. I want to make sure the item I will be receiving matches the pics and description and I also want to be sure the item will actually be shipped and received

2 - I do agree "freebie" reviews skew seller/item ratings (early on)- BUT it is the sellers responsibility to maintain the ratings by continuing to deliver on what was reviewed and is promised. Lets remember ratings and reviews are public - 1 negative review can ruin the 10+ positive ratings on that seller/item. And 10 freebies is not a cheap fix! So you better make sure you stay consistent with what you are offering if you want to continue to grow your sales

If someone who has great reviews starts to slack off, the community will know about it and they will see a big hit in sales. So I do give freebie reviews some merit - but end goal is to build trust in the community with our products we offer and ourselves as a provider

Some of our freebie recipients have already re-ordered and have generated full priced sales and reviews (seems like our biggest blocker is US shipping only -_- )


Its definitely been a slow start here but we take pride in our products and we use every review (as well as awesome threads like this) as feedback for all aspects of the business (shipping, stealth, communication, learnings, etc.)

We hope giving out a few free samples didnt offend anyone here. We love you all LB thanks for having us here and for all of the great convos we've had with you amazing people :)