Hey Wonka!


I hope you're well!

I'm really happy your long time customers know you and trust you, they should!

A question for you....
how do you expect any of us short time customers to become long time customers when you don't look after the short time customers (awful Comms, I have no idea why I paid for next day delivery).

I commend you for being honest, but you're not selling honesty. Your product is great but your service is atrocious and honestly speaking I'm sure most people here would agree, if we knew this how we would be treated we would skip this shop. I won't review 1/10 to give you a chance to sort this out asap and regain my trust but so far the service received is that bad, that any merits the product has, gets completely wiped out by the service.

Wonka sort this nonsense out!

With pleasure.

Ransom

I completely understand and am really sorry for poor service recently

Everything sorted out now my friend

We are back and ready!

All current orders pending are getting sorted as we speak

I'm.still waiting on 2

I'm still awaiting x2

Your kinda rolling out the same narrative to everyone asking where there order is…I’m one of your ‘long time customers’ ordered 8th Dec…wait 3 days min for a response to a message then get a basic ‘sorry, I’ll reship’ I’m still waiting. I’m ready to move on my guy, plenty of vendors to choose from