“No response when asked for tracking.”

Just to air our dirty laundry lol, we responded to you in under 24hrs, you messaged us regarding this order on 25/11/24.

Yes I can Confirm they definitely responded to me (as mentioned in my post earlier they sent me the tracking as well) and Have messaged me again today to Re-assure me as well.... Thank you very much for the Comms.

The only issue is RM still not picked it up LOL.... I understand this is beyond your control & since you were away on Holidays (as mentioned above from 24th). So from my POV only one option left if order does not arrive in time.

But This again is NOT Your Fault (I assume you've done your due diligence) but Its is also The first time I have faced this in LB personally (I know other Biggas might have had similar issues).

Excellent Vendor Comms and That itself is a big plus sign... Thank you :-)

Hi,

We completely understand where you’re coming from.

As per our manifesto, we reship all orders that don’t arrive within 10 days :)

Hopefully it doesn’t come to that but we will will honor our policy.

All the best,

-SM

Vendor has contacted me and has sent tracking for a label created on 21st Nov which the Royal Mail are still awaiting to receive the parcel, it’s 26th Today. So I will appreciate when that is received and can relax that my order has been actually sent

I made a mistake saying you had 6.7% disputes - I misread the info on the page and this is a dispute I have with one vendor who now has disappeared.

I would like to remove the post which mentions 6.7% disputes and am not sure how to? Any help appreciated

All received and exactly like described & HONEST as reviewed by other Biggas as well....Yes RM is taking the "Mike"...But vendor is excellent 👌🏾👌🏾👌🏾

Thank you 😊.

Says on the top of their page that they are closed from 24th November and re opening soon.

Yes I noticed that yesterday. Also as of now a 6.7% current orders disputed. Think we might not see this vendor again. Would love to be proved wrong though!!!!
Any communication is welcome SuperMarijuana

The 6.7% orders disputed is your page mate? Not ours…

-SM

Hi,

We have been offline for 2 days on Sunday and Monday, it not really cause for concern just yet :)

Also we have no current or previous disputes so im not sure where you got 6.7% from…

Either way all orders have been posted please message us for tracking if required :)

All the best,

-SM

I only bought a tester worth so not overly bothered but Having to go through the dispute process is all new for me. I am really not expecting this to turn up anymore ...Just awaiting dispute window .... Last time ever trying these new vendors as some seem to be overwhelmed by the Biggaz Demand Lol (I have 2-in a similar situation) .... Its all because one of them worked out really well & Consistently over the last month and added to my list of Go to Reliable,s..... So I am gonna stop and Stick with the Goto'S going forward. Its a large list so I am unsure why I even try the newbies .... There are some Excellent Vendors on here...(Me saying to myself = ".... Think You Dumbass ..Lol")

Yep I’ve got my regulars but once in a while chance my arm and support new vendor talent.

Same issue here BUT they did send me a tracking but nothing is moving still saying "expected"😔😔😔....I think SM might be gone for holidays .....so left with only 1-option when the dispute window opens..
We'll see "Ma Furst Eva Dispote" if order does not arr@ive