For uk to uk ask for tracking after 3 days if they don't get it to you and it hasn't arrived just pester them

15+ days is bad

Get your moula back bro

On your order page, you will see a dispute tab. Click on this to begin the dispute process. This opens a new 16 day time window for the vendor to offer you a resolution to your satisfaction. If they do so you can click to cancel the dispute, but if not auto resolution Borg will apply a refund once the time window has expired.

Do not cancel the dispute on a promise as it cannot be reopened. Always wait until you’ve actually received the promised goods or refund.

Thanks ;)