This is a tricky one because the fault is clearly with Royal mail rather than the vendor. Yes you can dispute because ultimately you’re entitled to get what you order and you can even do a late dispute once you’re outside of the normal time period. That does however seem very hard on the vendor who has done nothing wrong. Depending on the value of the order you may want to consider putting this one down to experience and bad luck.
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Jayjay18888
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joined jul 2024
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{lb help}
Parcel at wrong address I did not know I can dispute,
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