When was the order sent?
Aslong as you haven't allowed the dispute window to expire you can raise a dispute from your order page.
If the dispute window has expired, you can request a late dispute by posting a topic on the vendors page, following the format and information of the posts, in the link attached
Aslong as you haven't allowed the dispute window to expire you can raise a dispute from your order page.
If the dispute window has expired, you can request a late dispute by posting a topic on the vendors page, following the format and information of the posts, in the link attached