Go to chats, initiate a new chat, in the To box once you type Tr then Transaxe support pops up, so click on that and you can message them. This happened to me a few months ago where it had hit 1 of 4 conformations but wasn't marked as paid on here, so I panicked. Contacted Transaxe Support. They took 2 or 3 days to get back to me to tell me that it was paid, which happened a few hours after I'd initially messaged them. Some weird system glitch that time, so hopefully this is the same for you.
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GandalfTheGreen
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joined jan 2023
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1 post by GandalfTheGreen
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{lb help}
payment not received
My payment went through on my wallet 15:34 BST yesterday (28/05), still showing as unpaid at 13:27 29/05
Edit: went through at 14:27
bigg topics