Tried to make an order, sent the crypto it’s gone out my account but when I checked 5 hours later the order was still in my cart asking for an address but the money is gone. So put my address in and now it’s asking for payment that I’ve already made.
What do I do? I’ve tried all the help options messages the sellers I bought from but they don’t seem to care. The money is gone and there is no corresponding order for it.
It looks like the money is lost and I’ve nobody I can contact about this and no way of getting it back?
What should I do?

I ordered off a vendor on here I’ve used many times before. But I was sent the wrong stuff, an oz bag of leaf trim with not one bud in it. Messaged the seller and he said he would send a replacement that was about 2 weeks ago and the vendor is now ignoring my messages. Have I been ripped off with a bag of unsmokable shit? Or is there anything I can do?