Same thing has happened to me with them...I think even the same date ordered.. I have been patient with the postal strikes and all the Christmas backlog, but it still hasn't turned up, so must be lost somewhere (first time having an issue with LB...)

I messaged pistach just before Christmas about the issue, and they offered a refund or to resend when they get the chance after their Xmas break I presume, as I am still waiting for things to be resent/resolved (keeping fingers crossed and an eye out for the post to see if a late Christmas miracle turns up very very late...)

I'm jealous, mine still hasn't (only had 2 deliveries of post in almost 3 months...)