You can always cancel a dispute if it turns up. Don’t let the dispute window time out…

Thanks for your help I've never done a dispute just done it now hopefully it turns up

I’ve had to aswell. Shop is shut over what 4 missed deliveries which is not a good sign plus there are zero comms and biggy has been up. Vendor has been online also. What other choice is there really. We shouldn’t need to be doing this and I’m sure there was enough stock to simply resend a half oz to me. But zilch in 9 days. 4/5 special deliveries addressed to 4/5 different people do no just go missing ! People are misinterpreting pre purchased special deliveries and the “sender preparing item” on tracking. The before mentioned status means the sender ain’t sent it to the post office !

Yeah that's the impression I get it don't look good just shutting shop nothing else we can do apart from dispute I've sent messages and no response that's all he had to do was let people know WTF is happening

Let me guess yours was 11/10 Chem ?

No mate my was 25 Gs of morrocan hash and 3.5 of yem hemi flower so a fair bit and fuck all no coms and he's been on line

🤦🏻‍♂️ Mate it’s a nightmare this.

Your right there brother

“sender preparing item” I had this with a tracked delivery from another vendor a couple of weeks back - I was concerned but it did turn up. It was the Royal Mail tracking website that was at fault. Delivery took around 7-8 days instead of the usual 1-2 days. I hope yours turns up too :)

Hi can you help please it's the first time I've had to dispute I've pressed the dispute button and it says dispute pending. What happens now and is there anything else I need to do if there is What do I do??

By disputing you have protected your coin. If it goes ‘unresolved’ i.e does not arrive or the vendor does not contest it then auto settlement borg will refund your coin after 16 days from the dispute date. (If the item had not be marked as sent it would auto refund after 3 days). They will contact you for a wallet address to refund to.
If the vendor has simply buggered off you will get 100%.
Where contested by the vendor the algorithm settles based on ‘reputation’ I.e. your history on LB and the vendors.
Good luck👍

Thanks that's very helpful iam hoping it turns up but it don't look good.

Generally they always do but if there is a non responsive vendor then it rarely looks good that it’s been sent. Your coin is now protected 👍

Again thank you very much for all your help 👍🙂

I trust the item has been posted but if I don't receive it by Monday, I will have to dispute.

Yeah it got posted on the 28th and hasn't moved since I think I will give it till 17th then dispute

If your item like mine still states from 28th November or other “sender preparing item” it means the vendor has pre purchased the special delivery online with the intention of sending. The packages have not made it to Royal Mail yet either by a drop off or collection.It says this if you look it up. That’s why date stamps on the tracking are earlier for the purchase of the delivery…16:10 then some time after 16:45 “sender is preparing item” This batch of packages have not been sent by the vendor. Special deliveries do not go missing ever. Especially multiple items for multiple people. They simply were not sent out as the special delivery purchased remains unused as the “sender is preparing item” still to be either collected or dropped off TO Royal Mail to deliver. Maybe some went walkies before this stage or something. All we need is an update really. This also must be stressful for the vendor if he isn’t at fault. The shop is now even shut as a result of this.An update sorts everything out and lb seems back up and running so comms should follow right ? 👍

Is your name based on the region?

Maybe ;)

Bagnères 4 life! I know too well this part. Bff of 25 years still near (boo/luz). I'm from west coast (adishatz ;) ) myself. This world is small. Haha

Hehe, 65 Bigorre Hardcore! :D
I'm in BdB at the moment, feels good to be home! And what a weather...
Was hoping to spend a day on the Coast but couldn't find the time. I love going to Btz in Winter when all the tourists are gone... Et bonne annee au fait!

Is too warm down in BdB too i heard. Haven't been home in ages tbh. Btz without tourists is nice indeed but St Jean has always been the spot; we used to get mandangue from another planet for nothing there too and waves are perfect while some beaches are totally deserted.(also is on the way to the txitxarro etc, clubs now closed but boy oh boy...) Now if you really want to skip the tourists go north, Landes still has a lot of uncovered gems when it comes to beaches ;) bonne année bonne santé ! Agur! Ou adishatz comme tu veux ;)

Ca fait plaisir de retrouver un Sudiste! Ma grand mere etait de Bayonne, je suis Tarbais...
Toujours aime la Cote Basque... Et plus jeune on faisait l'aller retour Tarbes-Saint Seb pour aller au Sound se mettre des claques et ecouter de la daube de Makina. La belle epoque!
T'es aussi en Angleterre? Moi j'y suis depuis 23 ans... J'aimerais bien pouvoir rentrer un jour!
La bise!

I have just raised a dispute for mine. I have never disputed anything ever so I feel bad. But no communication, vendor been online but not read messages. I understand the stress it must cause but I also have to protect myself. You only have so long to dispute don't you? If it all gets sorted I will cancel the dispute. It's my 2nd order with these guys as my usual vendor RealD is not available. First order was brilliant, strong smoke and great service. So I shall leave it in the hands of the stoner gods now lol

There needs to be much much less guilt around disputing here. We’ve been left in a bad situation through absolutely no doing of our own. The vendors who serve their customers with replies and respect deserve the credit here. these situations that are frankly ridiculous and out of order rightly need to be highlighted. We all have troubles in our lives…. Do you just disappear ? All it needed was an update. And people should rightly assume they have been stitched up if the vendor is online and giving people no update on the orders which they have lost 100’s of pounds on.

I totally agree with you,why he won't reply is ridiculous it would go a long way just a simple post to let people know what is going on

Please all check what the status “sender preparing item” really means at rm.

The seller has done his bit. If it gets lost or intercepted then you need to suck it up. The nature of the game unfortunately.

I disagree, we pay a premium on each order on here for that protection. If you as a customer takes the hit on a tracked order that you can prove has not arrived, what's the purpose of paying the premium fee?

Dispute it, you can close the dispute once it arrives 👍

The beauty of LB, and why its so successful, is that you don’t have to “suck it up”…

Still waiting from 13th December. My understanding is not everything got sent that day?

Still waiting and messages being ignored, probably just best to dispute

Had a message from him today saying had been posted today ( order from 21st )

Think there's been alot of delays it's not great at any time of the year 😕 but pistach is solid 98% of the time heres hoping people get their drops sooner rather than later

yes it was. i agree bro. mine arrived today.

He's just messaged me to say my order will arrive tomorrow.

just had the same message....relief.

Still waiting on two orders. Crossing fingers.

My two orders just arrived in this mornings post- don't lose faith guys