viva transaxe support, where would we be without them :)

Just a quick one I have made an honest mistake and set up an order on the 11th of the month and transax gave me a bitcoin address on that date to send my funds too. The issue is I didn’t actually have the funds ready until the 15th so I proceeded to send my funds to the same address I was given 4 days earlier thinking this would complete the order like it always has in the past. But my wallet has confirmed that the funds have successfully left my account and been credited to said wallet and the order isn’t updating do you think transax will be able to recover my funds like they did yours??

Good to hear, did it take forever though?
I’m currently talking to them about an issue but they haven’t been online in over 24 hours…

I’ve not heard anything from them yet this is why I was asking if you think they will be able to fix my issue

I made a similar mistake - sent funds to the wrong BTC address somehow - I only use LB for crypto so when I spoke to Transaxe on here I told them it must be an account linked to LB (must have got the wrong address from an old open browser or screenshot)
Anyway, it took about three weeks and I did get my money back - in Bitcoin.
Took me a few days to sort out a wallet - ended up using Blockchain, which allowed me a wallet address (Transaxe will only send to certain types of addresses)
I now use it for all my orders one here!

(Word of warning - when you first buy BTC from Blockchain, you have to wait 3 days to use it - bit of a pain, but I’m getting a lot less issues with my bank blocking Bitcoin purchases with Blockchain than I was through Bittylicious and Switchere.)

Persevere with Transaxe - they sometimes don’t log in for 2-3 days so it is a long and frustrating process.

Hope it works out for ya 👍🏻