it works now, but transaxe does not seem to update "received" or "paid" status :/ Not sure if its only for me

Same for me. Hasn’t updated for over an hour.

its gonna be fine, mine is already showing on transaxe that its been received, its gonna be resolved soon it seems there was an update from the crew

this just started happening to me (04/07/25) any tips on how to fix it? did you just wait?

Same :(

just got told to wait a while, maybe that will help:) or checking back tomorrow

Yeah getting same issues today too, guess I'll try back in a wee bit

thank you! i will wait a few hours then

Getting the same issue :(

Refresh the checkout page and enter your details again. It does this very occasionally.

Ive tried refreshing and using different browsers keep getting the same issue. Ill try again later

So I can't seem to log onto Transaxe currently as it just lags... Can anyone else? Are these things related? Payments have been slow from them too for the last few days. Good luck!

31/05/25 18:38

*Edit* 18:43 Transaxe now completely inaccessible and can't even load the site.

*Edit* 20:00 Transaxe back up and accessible...is it working on the front end now?

Most likely vendor is using a fake return address so someone’s gonna be smoking that package..


Main question is why was it RTS?

Maybe incorrect address ? All I can think off…

Yeah incorrect address. Missed off the house number, but messaged the seller within mins to update. Seller has had absolutely terrible comms. Package got returned (proof from Royal Mail) and seller still hasn’t even responded to my messages. Don’t know what to do at this point

Not much you can do apart from work it out with the vendor..


Most likely the vendors gonna palm of the blame/responsibility to you cause you provided incorrect information.

Most likely your gonna have to take on the loss..

If you don’t mind me asking what did you order?

2 Oz of shake/trim. He responded and said he would send out another pack but now he’s gone dark again. I put in multiple orders and he was the only vendor with terrible comms and didn’t change it.

Contact transaxe support or Autosettlement borg and explain the whole situation and ask them for assistance..

Goto message then compose and type in transaxe support and thier user should pop up..

Message both of them.

Did the vendor definitely supply a return address on the package?

Because if not the problem is if he didn't, it'll be sent to the national returns centre.

When it gets there it'll be opened to see if there's any invoice or slip with a return address on.