Don't know that vendor as I am loyal to the one and only RDeal.
Either a legit albeit unfortunate delay for you or the vendor is just rubbish! Either way, raise a dispute once appropriate time has lapsed.

If it isn't marked as sent soon it'll autocancel and refundborg will ask for a wallet to send the btc. Iirc I think it's 10 days but I'm not 100% on that.

If she isn't responding, there isn't much else you can do. Just take the refund and order through someone else like Green Cat, Real D, TSM, The Gentleman Dealers, Cannabis Cannibals etc... all vendors I use without issue.

Edit: It's 100 hours it auto cancels, just seen Mighty Rux's comment.

Sorry chasing this situation up now. Check your pms

Mary <3

If you paid and it hasn't been marked as sent after 100 hours then it's automatically cancelled, so there's some information missing here.

you need to dispute this, contact auto settlement borg. if its a fraudulent seller you dont need a reputation, if not they can delay settlement until you acquire a rep.

Were you logged in when you placed the order? It won’t show if you weren’t but will still go through. Drop the vendor a message to check they have it…

if your payment is not processed after 1 day
just go to transaxe support at https://littlebiggy.net/viewSubject/p/4760120
and hit chat

give them your order id or the btc address you sent to

fear not bitcoin payments are impossible to lose!