Have you messaged Transaxe Support to explain the situation, provide the order number and details, and ask for them to sort it out if you don't receive anything?
          
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                  capnevbo
  
  
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                    joined sep 2023
                
                      0 topics on capnevbo
                    
                  
                        5 posts by capnevbo
                    
  
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            {lb help}
        
              Ordered without signing in
            
                Any info on how to add an anonymous order to an account? Cheers
            
              Christmas Giveaway Winners!!!
            
                Ever get anything? Nothing for me
                  + 2 more
                
            
              Ordered without registration
            
                Ok, rookie error. Thanks for the heads up
                  + 2 more
                
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