Why do I find this hard to believe 🙃
I ordered, got told tracking within 3 days, that passed an I was told to cancel as they had to produce id in Thailand to send stuff so had to time it right and it would be advised by the vendor to cancel as they was no guarantee of a shipping day as previously promised, I got a refund quick but this wasn't my preferred outcome obviously, what a load of shit land !!

I would like to add, I did get a full refund promptly and the comms were great very prompt!!