In the current climate - pandemic, snow (we know how Brits deal with snow...) and Xmas sorters being let go - 20 - 30 days is a fair time to wait before deciding it's a lost cause. I had one around the end of the year take 24 days, and recently from another vendor 18. Both 1st class std.
If you're happy to order an item that is being sent not signed for or tracked, be ready for a potential wait. It's annoying, and we all get antsy, but I'd put my house on the fact that #UK have sent it.
Admittedly, the items leaving the wall would be a slight concern, but they've been online, and by the sounds of it dealing with you on PM - have also noted why below now.
Patience is key - a lot of people on here quick to blame the vendor, not directed at you bubblemyster, but it's like people forget this isn't Amazon or something...

I had a similar problem hashtag sent a reshape and it arrived within 2 days no problems :)

You're not the only one who's had issues. Dispute.

This is the worse time of year to order and to be a vendor, in the last week all of the xmas sorters and posties have been laid off, we have snow over lots of the country and a massive spike in covid reducing staff further, i placed an order with #tag last week and i dont expect it any time soon but i have 100% trust that it has been posted, #tag have never let me down before. Not sure why the menu has suddenly disappeared seems strange to sell out of everything at once without a message on the page, maybe #tag could shed some light on that.

waiting for coin to clear.

alot of coin stuck in escrow x

Will be back online before the weekend

that's not your customers' problem.

this was a msg wast to explain when we deactivated all listings for 72 hours.

not sure u understand the context of the thread

hi you have sent us 4 messages via inbox,

we are dealing with it there.

thanks

1st what happens is they tell you how important your custom is to them. 2nd they will tell you how they want to make it right and your satisfaction is very important. Finally no action taken.

They have lost customers for this. Good luck though;)

think u have the wrong person?

It's nothing to do with the current climate he is a piss take I have been waiting nearly 3 month for smoke of this guy and nothing he said he reship it but I doubt it the worst vendor in here I would not buy nothing of this scammer I have order come from Europe in a couple of days so it nothing 5o do with the post like he keeps saying

You gotta name and shame boys !!! That’s how LB sorta works, if it happened to both of you, something is not right. Hope your reviews of the bud said exactly what you thought of it. That way other buyers are aware of the situation. Losing 2 customers people will cope with, losing 50 plus will hurt and force them to do better, especially if it’s a trusted vendor, I’m just hoping it not my go to vendor on here

I must say that over several buys this was the only disappointing one, and I have bought from 3 different vendors including this one. I just wanted to know if these let downs are common or not, rather than naming the vendor. As another used specified below, sometimes it may happen. So, I may have to add "bad quality item" to the list of things that could prevent me from enjoying the product (such as the postman runs away, postman tampers with my mail, postman hands it to the wrong person, etc). Oh well :)

Yeah, same here!

Hey Annap. Sorry to hear you have received bunk weed. There is nothing worse than expecting a bag of goodies, and feeling let down. I have had issues like this, previously. My suggestion would be to message the vendor and see if they are willing to do a reship of something different for you. It's not guaranteed, but some vendors are sympathetic to issues like this. Others...not so much. But worth a shot! You have been on here for a good few months, and I'm guessing have placed many orders without dispute, so they shouldn't see this as you trying to pull a fast one. Sometimes vendors haven't tried their stock before selling it. It happens. I hope you get a resolution. Take it easy!

Thank you! I messaged the vendor, at least to let them know. I hope they will get more complaints so that in future they avoid using that particular provider. The vendor told me he had no idea what had happened, although I will get a compensation on the next order. However, I doubt there will be a next order of mine :D it's all good, I am grateful as it is that LB exists, I couldn't have coped with my housemate otherwise during the lockdown :D

had the same thing happen to me more than enough times, even with the "established + trusted" vendors! usually met with the same "solution" which is that they will compensate you with the next order, which isn't even remotely a solution because it just means throwing more of your money at someone who has just scammed you, i know "Scam" is a harsh word but if you've recieved something that isn't matching the description then you've been scammed, no two ways about it!

it's VERY easy also for most vendors to come up with literally any excuse they want, since it will be impossible to verify! i see a lot of the same blaming someone else "oh it was new people in the warehouse" or "rogue staff member" which makes the whole situation sound infinitely more proffesional than it is, when it's likely most of these vendors are one man operations trying to absolutely maximise profits, so if anything goes wrong, just blame it on "staff members", say that you've fired the non existant staff member and then you've just made it seem like you've solved the problem, and 99% of the time the same problem is still happening 6 months down the line so that says it all really!

Thank you for explaining this! So yes, I see that my case is not unusual. In an ideal legalized world, this couldn't happen! Ok, crossing my fingers once more when I place an order from now on.