Hi. Ive sent many messages regarding my order. My royal mail delivery guy (sound guy) told me his manager had to pull my package as it stunk. He said to give you a heads up. Your guys must have wrapped it properly. Hope they are now not reviewing every package that comes to me. Been ordering from deceng vendors over 4 years on here. Only 2nd order withyourself has been intercepted and raised with police as you havent wrapped it properly. When will you resend/process my refund. Ive been awaiting a reply fkr the last 2 days and have been waiting to recieve to see if you'll sort. Iver 150 gbp just lost and you've been ignorring me.

Get back to me asap

What happens if you ordered on the 1st before the cut off time? and you didn’t send it out? I’m still waiting, and it hasn’t been sent.

Not received. Not sent.


Update - Arrived 4 days later.

I ordered on the 2nd August, still not sent or received. Wondering what's going on.

EDIT: Just wanted to update this and say it has arrived now.