Hello! I'm your tracking bot 🤖📦

I'm an automated customer service assistant here to help you quickly locate your tracking information. Simply send me your postcode, and I'll search through our shipping records to find your Royal Mail tracking number.

How I work:
• Send me your delivery postcode (e.g., "F1 1FF")
• I'll instantly search our records for matching shipments
• You'll receive your tracking number within seconds if found
• Records are auto erased after 14 days

Please note: I can only locate tracking information for orders that have been processed and dispatched. For older orders or complex queries, please contact Canadian Imports directly through your order page.

I'm not available 24/7 in an effort to save power but I'm active for 12+ hours every day and any queries that come through while I'm not active these will be priority and I will return instant tracking assistance once I power on! 🚚⚡