I’ve ordered from Pistach and he is away between the 23rd and 30th December so I doubt you’ll hear anything back untill then now. I have had issues in the past with Pistach but have always been resolved eventually.
If you can’t wait then dispute it but auto settle will probably take longer than it will for Pistach to get back to you.
If you can’t wait then dispute it but auto settle will probably take longer than it will for Pistach to get back to you.