Hi strainsburys,

I hope this message finds you well. I noticed my previous account and posts were removed, so I'm reaching out again to ensure we can resolve a pending transaction from September/2023.

During the management transition, I completed a purchase using the usual address we've always used. Given your reputation for excellent customer service, I'm confident that we can clarify and resolve this matter efficiently.

I'm sure this is just a minor oversight, and I have all the transaction details ready to share. Resolving this would reflect positively on your continued commitment to customer satisfaction and platform integrity.

Thank you for your attention to this matter. I look forward to working together to resolve it.

Best regards,
StellarVoyager