Jboy267

+6.2

on PISTACH 9.6/10

May be good quality but lacks customer service

I cant speak for the quantity of the weed but this guys customer service is just as bad as royal mail, if I spend 100s of pounds on a order and pay for premium delivery I can accept that royal mail can sometimes be the delay but what I won't sit quietly by and let these vendors ignore us customers who make it possible for them to operate
Long story short I ordered on Friday morning and payed for Saturday delivery on Saturday nothing arrived so I messaged pistach and asked for tracking he seen my message and choose not to reply I waited and waited Monday came and went still no post so I message pistach again to which he couldn't even be bothered to read so now I sit here Tuesday my other post has arrived but nothing from this asshole no tracking number don't know if he sent it or stole it no reply. customer service so far is negative 50/10 needs some serious work I have offered the chance for him to reply to two separate messages which he has chooses to ignore he is capable of uploading new products but can't be bothered to share a simple tracking number for a customer who spent 100s of their hard earned money on what appears to be a reputable vendor

+5

Gunitbiggy 10/10

Have faith. I ordered on Friday too and it’s not here so far. I’m hoping it’s landed when I’m back from work today. Anything RM is always couple of working days minimum, you should hopefully have it tomorrow🤞🏻 I’ll let you know if mines turned up👍🏻
🙌🏼EDIT: got in and had all the post and my order from Fridays not here yet either😩

+3

Nickm

No, I've had several next day deliveries within the last seven days.

+2

Gunitbiggy 10/10

Lucky for some bro💪
I ordered from a different vendor Thursday and that arrived next day which is why I’m surprised Fridays order from pistach isn’t here yet🤷🏻‍♂️
🤞🏻It will land 2mo

+2

stocks 9.9/10

I ordered over a week ago now with NDD. Asked for my address, sent it, still no reply from him. Had two other orders come within 3 days from different vendors.

+1

Nickm

Sorry, I was just pointing out that NDD is still working most places- you're probably just unlucky enough to be near one of the few sorting offices which is being limited by covid. Fingers crossed it turns up.

+1

Jboy267

Thank you royal mail might delay it one day but we have now missed delivery windows of Saturday, Monday and Tuesday I paid for next day delivery but hey I'll just wait a week for my order I don't know why other customers don't kick up more of a fuss if It was sent Friday fair enough but I'm yet to even get a tracking number so do I stay home tomorrow waiting for something that won't arrive or do I go to work and risk missing my delivery frustrating doesn't even begin to sum it up ill saltay with my reliable 3 vendors from here on 😑

+4

Rosebud

Ordered Wednesday. Nothing Thursday or Friday. Also paid NDD with tracking. No response from vendor

+3

Shinnanigans

Well pistach made a topic today saying there back from tomorrow onwards and will be there year etc. A whole lot of us seem stuck waiting for pistach to message us back or something.

Fingers crossed now we should all hear back (at the very least I'd hope anyways).

+4

hank

100% agree, another NDD not arrived and Pistach's sent messages have become worthless...no idea why they dont bother to reply...today it says 5 unbread messages from me on his site.
shame good service has just dropped off into rubbish service.
2 in a row i paid NDD didnt get a NDD, no idea what his problem is.

+3

Jboy267

Avoid avoid avoid he or she is so bad I would rather go without then even try them out again so I payed around $200 for some mid grade on Ndd a week later I actually got something which I think was a thc/cbd mix they had listed the next week as new stock for nearly half the price I paid such a bad service

+4

hank

i would ask transaxe for a refund mate, sending half the value of what you paid is stealing. end of.

+4

LionofJudah

It's frustrating I know. I've been there. Pistach is solid though, supplies great products at fair prices and gets it right most of the time. Don't be so quick to burn your bridges on here, a little patience and understanding goes a long way. When it arrives you'll be double happy and it will all be water under the bridge. Too many jump to the public posts before allowing decent amount of time to pass because they are chomping for their new smoke. It's not Amazon Prime and we are lucky to have it. Hope it arrives soon. Peace

+6

Jboy267

No this simply is not good enough I pay for premium delivery I've had 2nd class orders arrive in the mean time its a joke piss poor service. Its not simply water under the bridge and I really don't get the feeling he's a solid vender I have to send multiple messages and post on his wall before I get a reply I've got plenty to smoke that's not the point I paid premium delivery rates to have something different almost 7 days ago so is he shit or royal mail or just both. to many customers are sheep and to afraid to call out had service for fear of I'm not sure no one said amazon prime but there are multiple other vendors who I feel are much quicker and reliable peace

+0

LionofJudah

Frustrating for you yes but perhaps its been intercepted...? Pistach has twice sent me free product for messing up my order (ran out but sent me something else instead - when I mentioned it I was sent a free 8th of my choice) and I've had most deliveries next day on just signed for. You're unfortunately not getting the same experience as me. I ordered 3 days ago, signed for. I live right down in the SW and the postie dropped it in today after lunch. Lovely smoke and I'm very pleased with Pistach's stealth and service. Good luck with it. :)

+2

Chopper

Interception wouldn't prevent tracking details being sent by the vendor so that we can see this for ourselves. I ordered NDD tracked... so where's my tracking number? There isn't one

+4

Thehairyhippy

People Jump on posts like this because it's an early warning sign of major problems (not saying that's what's going on I think they are just busy plus xmass ect)
And it's always a good idea to warn other buyers of what they might be getting in to no matter how trusted the seller is info is the key to making an informed choice of where u buy

+3

Slimsnting

Its royal mail usually. Ndd doesn't mean much to them atm. Another vendor sent ndd to me it didn't turn up for 4 days. Package came on 5th day and dates on postage confirmed it was sent out when said. Atm better off just doing 1st class. Same thing.

+3

Rambo11

Pistach is good guy he'll sort you out plus think he takes weekends off,plus he'll probably have tons of messages to go through and yes it is a cunt when the next day don't turn up but this time of year is hectic for parcels

+2

Jboy267

I wouldnt mind if I didn't have two other deliveries arrive today it not even the fact of waiting because I have patience its the fact he doesn't respect customers enough to reply to a message fair enough if hes busy but don't read my message and blatantly not reply its rude how can other vendors message instantly and this guy probably uses royal mail delays to excuse his shotty customer service I regret everything about shopping here if the wewd is nice I suppose its a positive but I feel like a chump giving a bellend like this any sort of payment he should be back selling on the streets where he belongs

+2

hank

a real NDD guarantees a delivery by 1pm or your money back. so many vendors claim to pay a NDD but just send a cheap £3 recorded delivery instead.
this vendor usualy is reliable so try to get a refund from him....but if he sent cheaper stuff i'd go to transaxe...thats the point of us using LB..the escrow system is supposed to protect us from getting robbed.

+2

Rambo11

He usually answers messages ok,also I've messaged him last Friday and not got reply yet but as said before think he takes weekends off plus he'll have a back log of messages to answer from the weekend plus it's run up to Xmas everything is carnage the now,ps hope your parcel arrived soon

+4

Jboy267

Well he has just messaged me back so hopefully I'll have the peace of mind I was after and my order arrives soon, its just frustrating a situation and I dont like not knowing what's happening I was just after a tracking number I hate to have to resort to posting a message on a vendors wall I never wanted to be that guy complaining

+1

Rambo11

It happens to most of us on biggy at some point with orders taking longer than expected and don't worry it will arrive and if it doesn't pistach will sort you out he's probably the best on here and has been for a good while,used to use a few other massive vendors on here that I now avoid like the plague due to there selective scamming

+2

Jboy267

I did think he was to be my new go to vender from his reviews but I'm very picky/needy with my vendors after a knock I received from pc plod when ordering so now probably just me being to worried/paranoid 😬

+2

Rambo11

That's just bad luck with plod I'm afraid you just deny all knowledge,but I feel your pain especially with the prices the way they are now

+2

stocks 9.9/10

Same for me. I ordered nearly a week ago now and still no show. I gave the benefit of the doubt before messaging him but still haven't received a reply. Still waiting.

+1

Hearts51

Any joy mate? Still zip my end. 14 days and counting 😂

+1

stocks 9.9/10

Mine arrived this morning.

+2

Hearts51

Yeah mine arrived Thur morning. The stamp on the parcel said posted the day before though so I’m not sure my original package was even sent tbh. Ah well. At least it made it eventually! Enjoy!

+1

stocks 9.9/10

Nope. Still nothing. I disputed the order which made them contact me for a reship.

Gave my address again today. Got a message back saying "close the dispute". So I will wait and see if it comes before I close anything.

+1

Hearts51

When was this? Exact same thing currently happening with me. Sent NDD over 8 days ago now and still nothing. No tracking number nothing. One reply to say must be lost and will send 50% reship. Did yours ever arrive?? Cheers

+1

stocks 9.9/10

I got a response today asking to confirm my address again. Still nothing arrived. Really hope it's just royal mail being pricks.

+1

Hearts51

I’m hoping these same and it’s just RM but I’d since ordered from another vendor and it came next day. First time ordering from Pistach and by all accounts seems like a sound guy but comms has been pretty terrible

+2

stocks 9.9/10

Same. First time. I ordered hash and shatter from different vendors on the same day I ordered the trim from Pistach. Both shatter and hash came within 2 days.

+2

Hearts51

Not filling me with confidence here! Have you been offered a reship or any explanation as to why it may be late?

+2

stocks 9.9/10

Not yet. He asked to confirm my address again this morning, that's all.

+2

Hearts51

Yeah he asked me the same 4 days ago but nothings changed since….good luck buddy. Fingers crossed we actually get some information or better still our actual orders!

+2

stocks 9.9/10

Still no show today. Not looking good.

+2

Hearts51

Same! Somethings not sitting right with me about this. Day 9 on a NDD! My order was for trim as well. Seems a lot of folk are getting there’s next day going by the reviews. Very odd. Still not had any response from the vendor either which is disappointing

+2

CcfcThillwp

I ordered an eighth of hash on the 17th and paid for tracked delivery. Still no sign. Requested the tracking number today and will raise a dispute if I don’t get it. Starting to think it wasn’t sent at all.

+2

stocks 9.9/10

Indeed. It will probably be my only order here. Thank fuck it was only trim and not an expensive order.

Good luck with yours.

+1

SmokeHunt420

Why does most on here think Pistach is a bloke when they aren't

+1

greencigar

The logo...

+2

SmokeHunt420

Can a nut have a sex/gendar? =/

+1

greencigar

A nut is female... a bolt is male. So yes, a nut can have a sex / gender. It might be argued that pistachio ends with an 'o' and therefore is a male noun in Italian. There are no such things as stupid questions, just stupid answers :)