All good people. Took 28 hours and a message to wallet support. Think they F'd up. Payment has now gone through! Happy days.

Took same time for me

Orders don't go to paid until the transaction has a confirmation on the blockchain, can take a few hours if there's a backlog or if the fee is too low but it's nothing to worry about you can't lose your coin like that and you can increase the fee if it doesn't get a confirmation but once its been confirmed on the blockchain it will change to paid on lb :)

Cheers mate. Must be a backlog as it's still not confirmed. Cheers for the reply

Dont worry i sent payment to a wrong (previously used) LB address. Coin refunded by Transaxe prob bout 5 working days later.

Cheers 🥂. Triple checked the address, and it's correct. Checked the block chain and it looks like the address I've sent it to haven't confirmed receipt of it. I've contacted transaxe to get them to look into it. Thanks again 👍🏻

Put through an order this afternoon, no issues.
I've seen couple orders taking hours but 12 doesn't seen right.
You've checked address etc.?

Yes mate, everything as I normally do. Coin has gone through to the transaxe address - double checked and confirmed just now. Dunno what's going on.

Yes there is something wrong with their system. I had the same. I could see that the money had reached the seller's wallet but they said they hadn't received an order. Then they cancelled the order. Messaged support and refund borg said that the payment had come through after cancellation! Ridiculous. It was through within an hour to the wallet but site said not paid. It isn't automatic it seems and it looks like someone has to approve something as a real order. Poor. Don't order on a Friday night! Am awaiting a refund but nothing is happening...

I am a noob and I have managed to get a btc wallet and to send it but I also have order status 'unpaid' after several hours after sending the BTC. I do not understand Transaxe and I do not understand Blockchain. I have messaged the vendor Doctor Extracts but no reply yet. Clueless as to how I can investigate further

Mine took nearly 48 hrs to clear. I messaged my wallets support and they took care of it. Give that a shot if no joy