Hi buddy
Parcel motel is theft cunts!! And robing bastard's, two parcels on my name didn't make it, were empty no Letter no nothing, good luck pal and avoid any of those fuckers, better fake name and safe address.

Alright mate, The exact same thing happened myself.
They stole 2 ounces on me in the Dublin, Finglas depot nearly 4 months ago,
Parcel Motel Customer services lied, said it was a revenue inspection who took the parcel ?

No sign of an LL yet though, I'd usually have one in a few weeks ime ?

The package was logged into their system too, I got a picture via text and email saying parcel "In Transit to pickup point" from ParcelMotel.ie,
Next thing the parcel disappears? ?

They are theiveing scumbags working in that Finglas branch mate,I got stuff through the NI address, first time using the Finglas address in Dublin I was robbed..
Check out Trustpoilot.Com, Parcel motel are robbing packages all the time in the Dublin depot. Avoid like the plague.. Scumbags.